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New Leaf Complete Tree Service LLC

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New Leaf Complete Tree Service LLC Reviews (4)

We do not offer cash compensation in this cases, a claim has been submitted to our liability insurance company and all coverage decisions will be determined by them

On Dec12, Hotshot Appliance responded to a service request thru a warranty company to service Mr*** at *** *** *** *** ** *** *** ***.In order to get a complete diagnosis they have to pull out the dishwasher to check all operations The technician found water leaking from
the drain hose when they pull the machine out and that lead them to check the drain hose which in deed had a cut and unit was leaking water from there According to Mr*** the diswasher was not cleaning dishes properly which requires to replace the soap dispenser which wasn't opening at the time required therefore the dishes were not getting cleaned My technicians ordered the soap dispenser and the drain hose which was broken at the time they got the full report They advised Mr*** not to use it to prevent future leaks, that the only way it will leak was if it was operatedWhen the technicians returned with the replacement parts they found water on the floor and part of the sheet rock behind the dishwasher and asked Mr*** if he had used it to what he responded was yes he did use it Techs cleaned out the water on the floor and advise Mr*** to put a fan to vent and dry the piece of sheet rock that was wet He said he was going to do that On 12-21-the complete repair was signed by Mr*** accepting the complete satisfaction of the service Two weeks later he calls his warranty company to open up a claim for the repairs of his clothes washer and Hotshot was sent again to work on it and that when he said there was a bad smell coming from the back of his dishwasher that the water damages on the wall were caused by our technicians A senior technician was sent to check the washer and the supposed damages to the sheetrock by the water leak from the dishwasher and he explained to Mr*** the operation of the dishwasher to which he admitted having used the machine when the technician had said to wait until he replaced the drain hose Again all repairs were done for the washer and he signed his complete satisfaction to the repairs Our customers make our business and do the best our ability to ensure complete customer satisfaction; We feel that we responded the way we were supposed to but have no control over what happens after we leave the customer house. Sincerely, Dora ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,

We do not offer cash compensation in this cases, a claim has been submitted to our liability insurance company and all coverage decisions will be determined by them.

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Address: 7 Silver Leaf Lane, Claudville, Michigan, United States, 24076

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www.hotshotappliance.com

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Shady, yet now dead: once upon a time this website was reported to be associated with New Leaf Complete Tree Service LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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