Dear Revdex.com: I am in house counsel to Mark IV Construction Co., Inc., the business in this matterI submit this letter and enclosed document in response to this matterThank you very much for giving us this opportunity to respond in this matter, and please forgive the tardiness in our replyAfter reviewing all of the facts of this matter, I have concluded that there is no amount(s) owing to the complainant from usThe salient facts of this matter are below forth setOn or about April 1, 2013, the complainant entered into a lease agreement with us for the property located at [redacted] New York(See enclosure)The lease term began April 1, 2013, and is due to expire on June 30, All of the terms of the lease are contained in the written lease agreementSee page 4, #REPRESENTATIONSWe made no promises to the complainant that were not contained in the written leaseIdParagraph of the lease notwithstanding, the property manager of the building denies that she made any verbal statement(s) to the complainant as to the amount of her utility billsAs you may know, this past winter the Rochester area experienced exceptionally cold temperatures, even by its historical standardsPractically all energy consumers in the Rochester area faced increased utility bills during the winter months due not only to the low temperatures, but also to the increased prices charged by the energy providersThe complainant's experience is therefore not unique to herThe complainant did make us aware of problems that she was experiencing with the heating in her apartment during the winterOur records indicate that our maintenance staff acted quickly to address her concerns, as best as it couldOur records also indicate that we provided the complainant's household with alternative living quarters, off site, and at no cost, on those occasions when the temperature in her apartment was deemed to be too low for reasonable habitationThank you again for giving us this opportunity to the respond to this matterI hope that this information clarifies the situation for youPlease do not hesitate to contact me if you should need or desire any further information from meThank youSincerely, [redacted] Enc
I called and spoke with Jessica on Thursday 11/05/letting her know the quarters need to be emptied from the washer and dryer in apartments Now it is Monday evening and we are unable to do laundry coin exchanger sticks because box is too fullThere has already been complaints for the same problem We need to be able to wash and dry our clothes It's no use having a washer and dryer if they do not work because coins need to be emptied This is not the first time this has happened
DO NOT EVER RENT from a MARK IV property - This company does unethical business...There lead counsel does not follow due process and will invoke an income execution without any due process...the lead counsels name is ANDREW ***, ESQ ..They do not follow new York state laws when it comes to landlord tenant rights. Their senior living communities also are a major point of concern. to lure the senior community in they place pamphlets and supply propaganda on how to get out of your lease to move into the senior community but when you have to place your parent into assisted living they CHARGE fees to get out of the lease (bait and switch)...PLEASE research all business dealings with this company before you even look at an type of housing... there is/was an outstanding case in Monroe county court regarding unfair garnishments ...this is the go to tactic of this counsel...BE VERY CAREFUL...
Attached are pages of emails sent from the Warner Lofts building manager regarding the heating issues in the building that I've complained about The emails were sent to tenants who complained to her about the lack of heat in our apartments As evidenced by page 1, I was given [redacted] 's phone number to call and complain about it, which is what I did I would have to get [redacted] to provide phone records if you want to go that far to prove I called him Other tenants on the email stream called him as well And we were all told "tough luck" and that it wasn't his policy to help pay the heating bills of the tenants.Let me know if the attachment is not available to be opened I will gladly mail them to you through the post office! [redacted]
Thank you again for contacting us about this matter and giving us a chance to respond to your latest inquiry Please be advised that HH Warner Lofts has never denied that there were problems with the heating system in the building this past winter As the email messages that were sent to you show, we did make efforts to address those problems, and to accommodate the tenants affected As we have previously stated, we are always disappointed when our services are deemed to be less than satisfactory by our tenants We do not, however, believe that we are contractually, or otherwise, required to pay the complainant’s utility bills Thank you again for contacting us about this matter Sincerely, [redacted] ***
Dear Revdex.com: I am in house counsel to Mark IV Construction Co., Inc., the business in this matterI submit this letter and enclosed document in response to this matterThank you very much for giving us this opportunity to respond in this matter, and please forgive the tardiness in our replyAfter reviewing all of the facts of this matter, I have concluded that there is no amount(s) owing to the complainant from usThe salient facts of this matter are below forth setOn or about April 1, 2013, the complainant entered into a lease agreement with us for the property located at [redacted] New York(See enclosure)The lease term began April 1, 2013, and is due to expire on June 30, All of the terms of the lease are contained in the written lease agreementSee page 4, #REPRESENTATIONSWe made no promises to the complainant that were not contained in the written leaseIdParagraph of the lease notwithstanding, the property manager of the building denies that she made any verbal statement(s) to the complainant as to the amount of her utility billsAs you may know, this past winter the Rochester area experienced exceptionally cold temperatures, even by its historical standardsPractically all energy consumers in the Rochester area faced increased utility bills during the winter months due not only to the low temperatures, but also to the increased prices charged by the energy providersThe complainant's experience is therefore not unique to herThe complainant did make us aware of problems that she was experiencing with the heating in her apartment during the winterOur records indicate that our maintenance staff acted quickly to address her concerns, as best as it couldOur records also indicate that we provided the complainant's household with alternative living quarters, off site, and at no cost, on those occasions when the temperature in her apartment was deemed to be too low for reasonable habitationThank you again for giving us this opportunity to the respond to this matterI hope that this information clarifies the situation for youPlease do not hesitate to contact me if you should need or desire any further information from meThank youSincerely, [redacted] Enc
I called and spoke with Jessica on Thursday 11/05/letting her know the quarters need to be emptied from the washer and dryer in apartments Now it is Monday evening and we are unable to do laundry coin exchanger sticks because box is too fullThere has already been complaints for the same problem We need to be able to wash and dry our clothes It's no use having a washer and dryer if they do not work because coins need to be emptied This is not the first time this has happened
DO NOT EVER RENT from a MARK IV property - This company does unethical business...There lead counsel does not follow due process and will invoke an income execution without any due process...the lead counsels name is ANDREW ***, ESQ ..They do not follow new York state laws when it comes to landlord tenant rights. Their senior living communities also are a major point of concern. to lure the senior community in they place pamphlets and supply propaganda on how to get out of your lease to move into the senior community but when you have to place your parent into assisted living they CHARGE fees to get out of the lease (bait and switch)...PLEASE research all business dealings with this company before you even look at an type of housing... there is/was an outstanding case in Monroe county court regarding unfair garnishments ...this is the go to tactic of this counsel...BE VERY CAREFUL...
Attached are pages of emails sent from the Warner Lofts building manager regarding the heating issues in the building that I've complained about The emails were sent to tenants who complained to her about the lack of heat in our apartments As evidenced by page 1, I was given [redacted] 's phone number to call and complain about it, which is what I did I would have to get [redacted] to provide phone records if you want to go that far to prove I called him Other tenants on the email stream called him as well And we were all told "tough luck" and that it wasn't his policy to help pay the heating bills of the tenants.Let me know if the attachment is not available to be opened I will gladly mail them to you through the post office! [redacted]
Thank you again for contacting us about this matter and giving us a chance to respond to your latest inquiry Please be advised that HH Warner Lofts has never denied that there were problems with the heating system in the building this past winter As the email messages that were sent to you show, we did make efforts to address those problems, and to accommodate the tenants affected As we have previously stated, we are always disappointed when our services are deemed to be less than satisfactory by our tenants We do not, however, believe that we are contractually, or otherwise, required to pay the complainant’s utility bills Thank you again for contacting us about this matter Sincerely, [redacted] ***