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New Mexico Catalog, Inc.

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New Mexico Catalog, Inc. Reviews (2)

Dear ***
We notified you in December that our carriers were seeing unforseen delays and since we ship only perishable food products we had to have without exception a 2-day delivery cycleAny delays to protect your order from spoilage we made a decision to hold all orders not shipped until
after the New YearYou said you were "not happy but fine" you also said in your review that "we" said it would get put into the mail shortly after New YearsSince the 1st of January was a Holiday the shortest time after the New Year was the 2nd of January.Your order to your father *** *** was indeed shipped January 2nd at 4:pm in the afternoon via United States Postal ServicePriorty mail Tracking ID *** *** *** *** *** ** arriving at the destination *** *** *** *** *** *** *** ** *** on January 4, It was delivered to his front door or porch at 11:am on January 4th NOT days later stated by you that it had not even been shippedYour statement that we did not ship your fathers order is and fraudulent and we deserve a correction to this review.Sincerely,Linda T***

We are very sorry - our office closed for thanksgiving the week of thanksgiving - did not get the message on the 25th we had already shipped the refund before we received this complaint. Thank youLinda

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