New Orleans Jazz And Heritage Foundation

At this time, I have been contacted directly by New Orleans Jazz And Heritage Foundation regarding complaint ID 12249034, however my complaint has NOT been resolved because: They are varifying my purchase first, requesting that I email them a picture of my ticketsDuring our phone conversation it was indicated to me that I would be receiving a refund after my purchase can be verifiedAfter they confirm my refund, I will consider this resolved Sincerely, [redacted]

At this time, I have been contacted directly by New Orleans Jazz And Heritage Foundation regarding complaint ID 12154111, however my complaint has NOT been resolved because:
[I Your Answer Here]I was contacted by Wes at festival productionsHe has agreed to refund half of my ticket price
which is what I have requestedI have not yet received my refund yet as paper work is pendingWes was very interested in resolving my issue and I expect that this will happen within the next few weeks
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
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At this time, I have been contacted directly by New Orleans Jazz And Heritage Foundation regarding complaint ID 12249034, however my complaint has NOT been resolved because:
They are varifying my purchase first, requesting that I email them a picture of my tickets. During our phone...

conversation it was indicated to me that I would be receiving a refund after my purchase can be verified. After they confirm my refund, I will consider this resolved. 
Sincerely,
[redacted]