New reach financial

I have spoken with Mr*** today and apologize and have updated him on the work that has been done and what we expected to happen shortlyWe experienced some technical difficulties with our monthly file transmission to the *** *** *** ***We have since resolved those issues and have
confirmed that two of his open loans and one of his closed loans are now showing on the report and are current through November We have forwarded to *** *** his payment history on two additional closed loans ( *** and ***) and are working with them to post those to report as wellI will forward the confirmation to Mr*** and you once it is received from ***We take this matter and satisfaction of our customers very seriouslyRest assured that we will timely in the futurePlease contact me if you have any questions.

I have spoken with Mr. [redacted] today and apologize and have updated him on the work that has been done and what we expected to happen shortly. We experienced some technical difficulties with our monthly file transmission to the [redacted]. We have since resolved those issues and have...

confirmed that two of his open loans and one of his closed loans are now showing on the report and are current through November 2015. We have forwarded to [redacted] his payment history on two additional closed loans ( [redacted] and [redacted]) and are working with them to post those to report as well. I will forward the confirmation to Mr. [redacted] and you once it is received from [redacted]. We take this matter and satisfaction of our customers very seriously. Rest assured that we will timely in the future. Please contact me if you have any questions.