New Tech-Niques

*** *** returned a pair of Ultrasone headphones to us and requested that we repair themThe headphones were in very poor condition, and could not be repaired without completely replacing many of the partsWe informed *** *** of this and provided a price for the repair and offered to
return them if he did not wish to proceedUpon receipt of this information *** *** became argumentative, belligerent and accused our service technician of trying to rip him offHe posted negative comments about our company on various blogs and websites and we sought legal action if he continued on this pathWe returned the headphones to him as we had received them and documented everything with photos