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New Tradition Homes Inc

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Reviews New Tradition Homes Inc

New Tradition Homes Inc Reviews (10)

Our Warranty Manager, Gene M*** spoke with *** *** regarding the carpet When the carpet installer went out to the *** he found that it was not just a simple quick stretch He is currently working with the *** to schedule another day to get more workers out there to help move some stuff when they stretch It appears that the original stretch was not done using a power stretcher, the carpet was only kicked in. The installer reached out, and *** *** contacted him back and scheduled 6/for the re-stretch This is the last item remaining to be completed.

Here is what still needs to be completed as of 5/5/17.Painting and caulking needs to be finished which is scheduled for 5/12/17. We still have not been contacted by anyone regarding the stretching of the carpets throughout the house that need to be done as well. Thank you

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Our Warranty Manager, Gene M***, has been out to the property, met with the customer on 4/17, and has scheduled all necessary repairsSeveral attempts have been made to Mr*** to ask him to remove his Revdex.com complaint with no response.

Our Warranty Manager, Gene M***, has been out to the property, met with the customer on 4/17, and has scheduled all necessary repairsSeveral attempts have been made to Mr*** to ask him to remove his Revdex.com complaint with no response

Our Warranty Manager, Gene M*** spoke with *** *** regarding the carpet When the carpet installer went out to the *** he found that it was not just a simple quick stretch He is currently working with the *** to schedule another day to get more workers out there to help move some stuff when they stretch It appears that the original stretch was not done using a power stretcher, the carpet was only kicked in. The installer reached out, and *** *** contacted him back and scheduled 6/for the re-stretch This is the last item remaining to be completed

Complaint: ***
I am rejecting this response
because: New Tradition has been out to the house, only after the complaint was filed, and started the process All of the fixes are not complete as of today (5/1/17) Gene left ONE message with me on 4/about the complaint, not several messages, as this letter states I will be happy to write and remove the complaint once all of the repairs have been done to my satisfaction and that they realize there has not been several messages left for me to remove the complaint That is Sincerely,
*** ***

Here is what still needs to be completed as of 5/5/17.Painting and caulking needs to be finished which is scheduled for 5/12/17. We still have not been contacted by anyone regarding the stretching of the carpets throughout the house that need to be done as well. Thank you

We have spoken with our customer and have agreed to terms to move forward with their building of their home. They have agreed to remove the complaint as part of this agreement

Complaint: [redacted]
I am rejecting this response...

because: New Tradition has been out to the house, only after the complaint was filed, and started the process.  All of the fixes are not complete as of today (5/1/17).  Gene left ONE message with me on 4/18 about the complaint, not several messages, as this letter states.  I will be happy to write and remove the complaint once all of the repairs have been done to my satisfaction and that they realize there has not been several messages left for me to remove the complaint.  That is false.
Sincerely,
[redacted]

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Address: 11815 NE 113th St Ste 110, Vancouver, Washington, United States, 98662-1640

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