We are aware of [redacted] complaints from when she moved inI will be faxing copies of completed work orders for everything she mentioned as well as copies paid receipts for carpet cleaning and pest controlOn the pest control there is a day guarantee so if she would have brought it to our attention we would have sent them back outI did personally inform her of this when she was in office and we contacted her to schedule to pest controlAs far as the vinyl we informed her we did not get approval for replacing it that she would need to make note of it on her move in inventory condition form plus we are aware and notated it as well so there would no charges to her regards to vinyl upon move out.These are not new townhomes so it is natural to have stains sometimes in tubs, we will not replace it if is in working condition and working properly this is a cosmetic issue, she chose herself to refinish the tub and she did that at her own expense and we did inform her if she did that it was her doing we would not reimburse her for that.The dishwasher was repaired but she insisted on a new one because ours was old, she told us she was going throw ours out in front yard with a few curse wordsThen later she called asked if she bought her own dishwasher if our technician could install it, which we did do that for her.As far as previous tenants being drug addicts we have no knowledge of that, if the neighbors told her that it is "hear say" and do not think its relevant to her.All doors were painted as she requested but we will not replace if it is working condition again this is a cosmetic issue
I do not wish to respond to her rejectionI did email completed work orders, paid receipts for carpet cleaning and pest controlHer rejection is based on "hear say" from neighbors regarding former tenantI have photos from the unit and there was no drug paraphernalia in the unit
At this time we will not make any further Reponses in regards to this claim, reason being we have sent numerous maintenance to her unit, to make all the repairs she has requested short of making everything new which will not happen Every time it is never good enough, I know you want us to reply with facts only but that is the truth, I have every tenant in her building who has came to our office and put in writing complaints about herWe have had the police called because she is swearing using the "F" word at small children in the community under the age of 10, so at this time we will take the check mark against us and will no longer response because this lady has nothing better to do with her time other than try to make everyone around her miserable
We are aware of [redacted] complaints from when she moved inI will be faxing copies of completed work orders for everything she mentioned as well as copies paid receipts for carpet cleaning and pest controlOn the pest control there is a day guarantee so if she would have brought it to our attention we would have sent them back outI did personally inform her of this when she was in office and we contacted her to schedule to pest controlAs far as the vinyl we informed her we did not get approval for replacing it that she would need to make note of it on her move in inventory condition form plus we are aware and notated it as well so there would no charges to her regards to vinyl upon move out.These are not new townhomes so it is natural to have stains sometimes in tubs, we will not replace it if is in working condition and working properly this is a cosmetic issue, she chose herself to refinish the tub and she did that at her own expense and we did inform her if she did that it was her doing we would not reimburse her for that.The dishwasher was repaired but she insisted on a new one because ours was old, she told us she was going throw ours out in front yard with a few curse wordsThen later she called asked if she bought her own dishwasher if our technician could install it, which we did do that for her.As far as previous tenants being drug addicts we have no knowledge of that, if the neighbors told her that it is "hear say" and do not think its relevant to her.All doors were painted as she requested but we will not replace if it is working condition again this is a cosmetic issue
I do not wish to respond to her rejectionI did email completed work orders, paid receipts for carpet cleaning and pest controlHer rejection is based on "hear say" from neighbors regarding former tenantI have photos from the unit and there was no drug paraphernalia in the unit
At this time we will not make any further Reponses in regards to this claim, reason being we have sent numerous maintenance to her unit, to make all the repairs she has requested short of making everything new which will not happen Every time it is never good enough, I know you want us to reply with facts only but that is the truth, I have every tenant in her building who has came to our office and put in writing complaints about herWe have had the police called because she is swearing using the "F" word at small children in the community under the age of 10, so at this time we will take the check mark against us and will no longer response because this lady has nothing better to do with her time other than try to make everyone around her miserable