New World Furniture

Review: I ORDERED FURNITURE ON MARCH 9, 13 FROM NEW WORLD FURNITURE. FIRST OF ALL, THE FURNITURE WAS DELIVERED MUCH LATER THAN ORIGINALLY PROMISED. SECOND OF ALL, NOT ALL THE FURNITURE WAS DELIVERED ON APRIL 13, 2013. THIRD OF ALL, WRONG LIVING ROOM FURNITURE WAS DELIVERED. ON NUMEROUS OCCASIONS, MY FAMILY AND I HAVE BEEN SPEAKING WITH [redacted], THE BUSINESS OWNER/MANAGER AND HE HAS BEEN GIVING US FALSE HOPE AND PROMISES OF NOT ONLY DELIVERING OUR FURNITURE, BUT ALSO COMPENSATING FOR OUR TROUBLES BY INCLUDING ADDITIONAL ITEMS, SUCH AS: LAMPS,COFFEE TABLE, RUGS. [redacted] TOLD US THEY ARE HAVING TROUBLE AND THERE IS MUCH DELAY IN GETTING THE FURNITURE FROM THE COMPANY ([redacted] FURNITURE). IN ORDER TO AVOID ANY MORE ISSUES, WE ORDERED ANOTHER LIVING ROOM SET, WITH A FEW MORE ADDITIONAL ITEMS. ON OCTOBER 5, 2013, MY SON GOT A VERBAL AND WRITTEN AGREEMENT FROM [redacted] STATING: 'MERCHANDISE AVAILABLE FOR PICK FROM THE COMPANY ON 10/29/13, THUS DELIVERY WILL BE EXECUTED TWO DAYS AFTER 10/29/13: SOFA, LOVE CHAIR, COFFEE TABLE, 2 LAMPS. AS OF THIS DATE, WE HAVE NOT RECEIVED THE FURNITURE. AFTER SPEAKING WITH AN EMPLOYEE THERE, I WAS TOLD MY FURNITURE WILL PROBABLY NOT BE DELIVERED.Desired Settlement: THE COMPANY SHOULD DELIVER THE FURNITURE. FOR OUR TROUBLES, WE ASK FOR A FEW ADDITIONAL ITEMS: 2 LAMPS, 1 RUG,1 COFFEE TABLE, AS PROMISED EARLIER.

Review: Bed was delivered to my house on March.29, 2013 the people that delivered my bed put the bed together. That same night when I went to site down on the bed it broke. The receipt states that all repairs must to reported in 24 hours, I called the next day and was told that they could not do any thing for me .Desired Settlement: I would like them to replace the bed