These customers had a very severe issue involving their RV sewage holding tank Due to over use and improper maintenance, their tank was so full that it was in danger of breaking through the floor and had already broken away from the bracket holding it in placeThe tank was leaking severely and raw sewage was spilling outThis was a very messy and smelly job which involved both myself and my employee having to empty raw sewage out of the tank by hand going through a vast amount of rags in an attempt to manage the stench and mess At one point, I put my arm through the tank to reach the broken pipe and both of us had to have showers and extra clothes due to the amount of sewage that was getting all over us while we were completing the repair, not to mention, the family continued to use their toilet while we were working resulting in feces and urine being dumped on The two of us spent approxhours working on this job during the during the course of daysAlthough the heavy duty tape was not ideal, the alternative would have been much more expensive.Once the work was completed, I told Mr [redacted] that he would need to perform proper maintenance on the tank in order for it to work properly Mr [redacted] assured me that he would However, he did not and that is why the tank collapsed and remains an issue Once the job was completed, I let them know the repair was $(for hours of labor and $for parts + tax)They wanted me to accept $ However, I already lost money because I didn't charge them for all the hours we worked, although I still had to pay my employee Therefore, I did not want to accept the $credit card payment because fearing that they would consider the $to be payment in full I asked Mr [redacted] to call me when he had the full paymentAfter a week and 1/2, I had not heard from him so I went back and knocked on their door Although I could hear people inside, they did not answer Later, Mr [redacted] called me and said he was not going to pay me anything I now regret trying to help this family out because I don't think they ever intended to pay for the repairI should have know since I was warned by another tenant during the job Recently I was informed, the [redacted] were evicted from the RV park because they did not pay the rent Regarding my reputation, I have been in business for over forty years and this is my first complaint I have customers all over this area that rely on my services and would vouch for my business ethics I did not curse and I did not refuse to provide them with a bill I did refuse to provide a receipt because they did not pay me I would still like to get this issue resolved and be paid for my work Therefore, I am now requesting mediation
These customers had a very severe issue involving their RV sewage holding tank. Due to over use and improper maintenance, their tank was so full that it was in danger of breaking through the floor and had already broken away from the bracket holding it in place. The tank was leaking severely...
and raw sewage was spilling out. This was a very messy and smelly job which involved both myself and my employee having to empty raw sewage out of the tank by hand going through a vast amount of rags in an attempt to manage the stench and mess. At one point, I put my arm through the tank to reach the broken pipe and both of us had to have showers and extra clothes due to the amount of sewage that was getting all over us while we were completing the repair, not to mention, the family continued to use their toilet while we were working resulting in feces and urine being dumped on. The two of us spent approx. 12 hours working on this job during the during the course of 3 days. Although the heavy duty tape was not ideal, the alternative would have been much more expensive.Once the work was completed, I told Mr. [redacted] that he would need to perform proper maintenance on the tank in order for it to work properly. Mr. [redacted] assured me that he would. However, he did not and that is why the tank collapsed and remains an issue. Once the job was completed, I let them know the repair was $913.51 (700 for 7 hours of labor and $143.89 for parts + 69.62 tax). They wanted me to accept $300.00. However, I already lost money because I didn't charge them for all the hours we worked, although I still had to pay my employee. Therefore, I did not want to accept the $300.00 credit card payment because fearing that they would consider the $300.00 to be payment in full. I asked Mr. [redacted] to call me when he had the full payment. After a week and 1/2, I had not heard from him so I went back and knocked on their door. Although I could hear people inside, they did not answer. Later, Mr. [redacted] called me and said he was not going to pay me anything. I now regret trying to help this family out because I don't think they ever intended to pay for the repair. I should have know since I was warned by another tenant during the job. Recently I was informed, the [redacted] were evicted from the RV park because they did not pay the rent. Regarding my reputation, I have been in business for over forty years and this is my first complaint. I have customers all over this area that rely on my services and would vouch for my business ethics. I did not curse and I did not refuse to provide them with a bill. I did refuse to provide a receipt because they did not pay me. I would still like to get this issue resolved and be paid for my work. Therefore, I am now requesting mediation.
These customers had a very severe issue involving their RV sewage holding tank Due to over use and improper maintenance, their tank was so full that it was in danger of breaking through the floor and had already broken away from the bracket holding it in placeThe tank was leaking severely and raw sewage was spilling outThis was a very messy and smelly job which involved both myself and my employee having to empty raw sewage out of the tank by hand going through a vast amount of rags in an attempt to manage the stench and mess At one point, I put my arm through the tank to reach the broken pipe and both of us had to have showers and extra clothes due to the amount of sewage that was getting all over us while we were completing the repair, not to mention, the family continued to use their toilet while we were working resulting in feces and urine being dumped on The two of us spent approxhours working on this job during the during the course of daysAlthough the heavy duty tape was not ideal, the alternative would have been much more expensive.Once the work was completed, I told Mr [redacted] that he would need to perform proper maintenance on the tank in order for it to work properly Mr [redacted] assured me that he would However, he did not and that is why the tank collapsed and remains an issue Once the job was completed, I let them know the repair was $(for hours of labor and $for parts + tax)They wanted me to accept $ However, I already lost money because I didn't charge them for all the hours we worked, although I still had to pay my employee Therefore, I did not want to accept the $credit card payment because fearing that they would consider the $to be payment in full I asked Mr [redacted] to call me when he had the full paymentAfter a week and 1/2, I had not heard from him so I went back and knocked on their door Although I could hear people inside, they did not answer Later, Mr [redacted] called me and said he was not going to pay me anything I now regret trying to help this family out because I don't think they ever intended to pay for the repairI should have know since I was warned by another tenant during the job Recently I was informed, the [redacted] were evicted from the RV park because they did not pay the rent Regarding my reputation, I have been in business for over forty years and this is my first complaint I have customers all over this area that rely on my services and would vouch for my business ethics I did not curse and I did not refuse to provide them with a bill I did refuse to provide a receipt because they did not pay me I would still like to get this issue resolved and be paid for my work Therefore, I am now requesting mediation
These customers had a very severe issue involving their RV sewage holding tank. Due to over use and improper maintenance, their tank was so full that it was in danger of breaking through the floor and had already broken away from the bracket holding it in place. The tank was leaking severely...
and raw sewage was spilling out. This was a very messy and smelly job which involved both myself and my employee having to empty raw sewage out of the tank by hand going through a vast amount of rags in an attempt to manage the stench and mess. At one point, I put my arm through the tank to reach the broken pipe and both of us had to have showers and extra clothes due to the amount of sewage that was getting all over us while we were completing the repair, not to mention, the family continued to use their toilet while we were working resulting in feces and urine being dumped on. The two of us spent approx. 12 hours working on this job during the during the course of 3 days. Although the heavy duty tape was not ideal, the alternative would have been much more expensive.Once the work was completed, I told Mr. [redacted] that he would need to perform proper maintenance on the tank in order for it to work properly. Mr. [redacted] assured me that he would. However, he did not and that is why the tank collapsed and remains an issue. Once the job was completed, I let them know the repair was $913.51 (700 for 7 hours of labor and $143.89 for parts + 69.62 tax). They wanted me to accept $300.00. However, I already lost money because I didn't charge them for all the hours we worked, although I still had to pay my employee. Therefore, I did not want to accept the $300.00 credit card payment because fearing that they would consider the $300.00 to be payment in full. I asked Mr. [redacted] to call me when he had the full payment. After a week and 1/2, I had not heard from him so I went back and knocked on their door. Although I could hear people inside, they did not answer. Later, Mr. [redacted] called me and said he was not going to pay me anything. I now regret trying to help this family out because I don't think they ever intended to pay for the repair. I should have know since I was warned by another tenant during the job. Recently I was informed, the [redacted] were evicted from the RV park because they did not pay the rent. Regarding my reputation, I have been in business for over forty years and this is my first complaint. I have customers all over this area that rely on my services and would vouch for my business ethics. I did not curse and I did not refuse to provide them with a bill. I did refuse to provide a receipt because they did not pay me. I would still like to get this issue resolved and be paid for my work. Therefore, I am now requesting mediation.