Sign in

New York Carpet Cleaning®, Inc.

Sharing is caring! Have something to share about New York Carpet Cleaning®, Inc.? Use RevDex to write a review
Reviews New York Carpet Cleaning®, Inc.

New York Carpet Cleaning®, Inc. Reviews (4)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]I have multiple photos of the rug after it was returnedThe condition shown in the photo is FAR better than the end productThis only strengthens my caseAt this point, I will let the courts decideAgain, I demand 100% of my money back immediatelyThis case, otherwise, will see the inside of an arbitration roomMy attorney's are family and are in agreement with my casePapers have been filed in small claims court as of last weekWe will be subpoenaing the *** at the carpet company-I believe her name was ***We will also be having the court request an affidavit and subpoenas from the delivery men. Thanks to the Revdex.com for standing up for the people-you guys are the best. ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

*** *** called our company because he had a flood in his home. During that conversation he was advised that the starting price for cleaning would be $340. Upon inspection of the rug we advised *** *** the charge would be $because of the type of rug, the condition and the
treatment needed. At the time of delivery *** *** was not happy with the cleaning and refused to allow us to take back the rug for reprocessing and refused to pay the balance. He asked the delivery techs to leave which they did. The police were called because we needed proof that the rug was delivered and the client refused to pay the balance. Because the rug was delivered the balance was charged to his credit card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here] First off, my name is *** *** not ***If New York Carpet cleaning had contacted me they may have learned my nameThe $charge that was discussed was NOT based upon "special" treatment*** at New York Carpet Cleaning said that the rug had mold which was not the case according to the company that cleaned the rug after New York Carpet Cleaning damaged itThe rug was damaged and ruined by New York Carpet CleaningWhether the agreed upon charge was $or $3000, service was not only sub par it was negligentI spoke with *** and we agreed that the rug was worse off than when it was deliveredNew York Carpet Cleaning AT MINIMUM should offer to reimburse me for the cost notwithstanding the negligent damage they caused which I intend to proveIn regards to the police reportI had left my building shortly after the carpet techs left my apt (tipped $as well)These two men were in a van outside a delivery entranceI called the police myself because I felt threatenedI was advised not to return to my apartment that evening. I refuse to be bullied by a company providing NEGLIGENT service and possible "strong arm" tactics. My thanks to the Revdex.com for attempting to mediate this matterYour service is needed for consumers who are ripped off everywhere Have a prosperous 2015. Thank you ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

[redacted] contacted us in order to help him with a rug that had water damage.  We picked up the rug and did the best we could in order to process the rug properly.  Attached you will find pictures of the rug when it originally came into our office.  Upon delivery [redacted] was not happy with the cleaning and we offered to take the rug back to reprocess or re clean it in his home.  [redacted] refused both services. Please review pictures. [redacted]New York Carpet Cleaning®, Inc.[redacted]###-###-#### New York Location:[redacted]
[redacted]
[redacted]
 New Jersey Location:[redacted]
[redacted] LET'S CONNECT! [redacted]New York Carpet Cleaning®, Inc.[redacted]###-###-#### [redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted] LET'S CONNECT!

Check fields!

Write a review of New York Carpet Cleaning®, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

New York Carpet Cleaning®, Inc. Rating

Overall satisfaction rating

Add contact information for New York Carpet Cleaning®, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated