Sign in

New York Daily News

Sharing is caring! Have something to share about New York Daily News? Use RevDex to write a review
Reviews New York Daily News

New York Daily News Reviews (6)

I got a response from the [redacted] for the Daily News, He has apologized to [redacted] several time in regards to the complaintIf you have any further questions, please contact [redacted] of [redacted] [redacted] Email: [redacted] Thank You [redacted] **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
As stated in my original complaint, this situation only became worse after speaking with this individual, with the telephone representative providing a full date of birth -- including the year -- which did not occur prior to my speaking with him
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

According to our research the complainant has been gettingthe paper in error, the delivery manager of the area has been notified and willstop delivery at the residencePlease reassure *** *** has not been chargedin anyway, his patience is much appreciated

I got a response from the [redacted] for the Daily News, He has apologized to [redacted]
several time in regards to the complaint. If you have any further questions, please contact.
[redacted]
[redacted] of [redacted]...

[redacted]
 
Email:
[redacted]
Thank You
[redacted]

Review: I called the New York Daily News contest line and, as usual was asked for my phone number. Previously, representatives also asked me for my name and address. Last week, a representative asked for my phone number and then greeted me by name and asked if I still lived at (and read off my street address). Today a representative even provided my full date of birth and asked if that was correct. Please note that I did not place these calls from the number I have as listed as my contact number in their records.

I called the subscription department at ###-###-#### and spoke to someone there who stated it is the policy to ask for a phone number and then just read name and address to the caller and ask if that is the caller's name and address. He also stated that he checked that with a [redacted] who stated that is the procedure they were instructed to follow. I asked for a [redacted] and eventually spoke with someone in marketing who stated that this procedure saves time. I explained that their own privacy policy states:

"To take advantage of certain optional features or functions of the Daily News Services, we may ask you to provide us with certain personally identifying information. Personally identifying information is information that could reasonably be used to identify you personally (such as your full name, address, or email address), and which we may refer to here as "PII." For example, you may be asked to supply your name and email address if you complete the optional registration process for the Daily News Services, if you participate in a sweepstakes or contest on the Daily News Services, or if you purchase a classified ad using our online ad placement service." Note that the policy further states "We use reasonable administrative, technical, personnel and physical measures to safeguard personally identifying information against loss, theft and unauthorized use, disclosure or modification."

I spoke with the marketing individual again, who stated "that should not have happened" and I also left a message with someone in their legal department, and no one has returned my call. Since then it has only become more serious with the Daily News providing the month, day and year of birth.

There is a serious issue that needs to be addressed.

Thank youDesired Settlement: All I ask is that they stick to their privacy policy to prevent the disclosure of personal information. Just because someone provides a phone number does not mean that the company may provide all of the details associated with that number -- especially when the call is not originating from that number. I would like an apology from the News and to know that this will not happen again.

Business

Response:

I got a response from the [redacted] for the Daily News, He has apologized to [redacted]

several time in regards to the complaint. If you have any further questions, please contact.

[redacted] of [redacted]

Email:

Thank You

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

As stated in my original complaint, this situation only became worse after speaking with this individual, with the telephone representative providing a full date of birth -- including the year -- which did not occur prior to my speaking with him.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: Daily News has been making home deliveries to the address in the complaint. No one in this household has subscribed for home delivery and a request to stop delivery has not resolved the issue. Deliveries are still being made to this day.Desired Settlement: Please stop delivery.

Business

Response:

According to our research the complainant has been gettingthe paper in error, the delivery manager of the area has been notified and willstop delivery at the residence. Please reassure [redacted] has not been chargedin anyway, his patience is much appreciated.

Check fields!

Write a review of New York Daily News

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

New York Daily News Rating

Overall satisfaction rating

Description: PUBLISHERS-PERIODICAL, DIGITAL MEDIA

Address: 4 New York Plaza, New York, New York, United States, 10004

Phone:

Show more...

Web:

This website was reported to be associated with New York Daily News.



Add contact information for New York Daily News

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated