New York Jewelers Reviews (2)
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New York Jewelers Rating
Description: Jewelers - Retail, Jewelry Stores (NAICS: 448310)
Address: 217 Northwest Plaza, Saint Ann, Missouri, United States, 63074
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www.rainbowintl.com
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I spoke with the company and they stated that the first time they fixed the ring did was done free of charge. The second time, they told the consumer they would have to charge for the repair. The consumer did not want to pay for the repair, so the company offered for the consumer to exchange the...
ring for a different one. At this point, they are waiting for the consumer to decide if they want to pay to have the ring repaired or exchange for a different ring.
Review: I purchased an engagement ring and a diamond fell out twice. I returned the ring twice. I have tried to call several times and no one has called me back. I am paying for a ring I do not have. I do not want to do business with this company.Desired Settlement: Refund my purchase.
Business
Response:
I spoke with the company and they stated that the first time they fixed the ring did was done free of charge. The second time, they told the consumer they would have to charge for the repair. The consumer did not want to pay for the repair, so the company offered for the consumer to exchange the ring for a different one. At this point, they are waiting for the consumer to decide if they want to pay to have the ring repaired or exchange for a different ring.