Student began classes on On 5/ [redacted] Student called a [redacted] to complain that the front desk person would not allow him to take the school examAfter researching student's record the [redacted] informed student his months had expired on March [redacted] and if he wanted to take the school exam he will be required to pay $extension fee as stated on his Sales Confirmation Student stated he had passed the NY State Exam and felt he didn't need to pay the extension fee [redacted] was offered a discount of $and told he would be required to pay $to take the school exam The student's account shows last payment was on 12/ [redacted] in the amount of $for a Salesperson TextbookStudent's account does not show payment for school exam and/or extension fee Resolution: [redacted] is not entitled to a refund since he purchased it online from GROUPON where the exam cost is included in the purchase priceThe problem is that he failed complete the course and take the exam within the required days [redacted] [redacted] [redacted] [redacted] [redacted] ***
Student began classes on On 5/ [redacted] Student called a [redacted] to complain that the front desk person would not allow him to take the school examAfter researching student's record the [redacted] informed student his months had expired on March [redacted] and if he wanted to take the school exam he will be required to pay $extension fee as stated on his Sales Confirmation Student stated he had passed the NY State Exam and felt he didn't need to pay the extension fee [redacted] was offered a discount of $and told he would be required to pay $to take the school exam The student's account shows last payment was on 12/ [redacted] in the amount of $for a Salesperson TextbookStudent's account does not show payment for school exam and/or extension fee Resolution: [redacted] is not entitled to a refund since he purchased it online from GROUPON where the exam cost is included in the purchase priceThe problem is that he failed complete the course and take the exam within the required days [redacted] [redacted] [redacted] [redacted] [redacted] ***