New York Real Estate Careers Corp.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This just sounded utterly absurb I requested a refund, now instead they wanted to pay I wouldn't call it a solution at all In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Service was not rendered by Groupon, but REEDC. The exam was requested prior to the expiration, however, the school failed to arrangeIn addition, the school website does NOT indicate school exam is mandatory for completion. It stated it a prepThis clearly constitutes advertising
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** **

Revdex.com:At this time, I have not been contacted by New York Real Estate Careers Corp. regarding complaint ID ***.Sincerely,*** ***

[redacted]  purchase this course from Groupon a third party for $149.00, which includes instruction and test. He is required to purchased the book from us which he paid $30. He violated the term of agreement where by, he must take the exam within 90 days of  first attending the class and completing 90% of the required hours of classroom attendance. Although he met the 90% attendance policy, he failed to meet the test taking policy.  If he thinks he is still entitled, he must go to Groupon.
Our list price for the course is $425, including the book. Groupon has discounted the course 35% at a substantial benefit to [redacted]

At this time, I have been contacted directly by New York Real Estate Careers Corp. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 
I have contacted the owner, Paul R[redacted] and he asked me what he can do for me to resolve this...

and I told him I would like a refund, but no response afterwards. Its been 2 weeks since.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by New York Real Estate Careers Corp. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

This just sounded utterly absurb.  I requested a refund, now instead they wanted to pay.  I wouldn't call it a solution at all. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Student began classes on 12/*/2013 and completed his last class on 4/*/2014.
 
 
 
On 5/* Student called a [redacted] to complain that the front desk person would not allow him to take the school exam. After researching student's record the...

[redacted] informed student his 3 months had expired on March * and if he wanted to take the school exam he will be required to pay $150 extension fee as stated on his Sales Confirmation.
 
 
 
 Student stated he had passed the NY State Exam and felt he didn't need to pay the extension fee.  [redacted] was offered a discount of
$100 and told he would be required to pay $50 to take the school exam.
 
 
 
 The student's account shows last payment was on 12/* in the amount of
$30 for a Salesperson Textbook. Student's account does not show payment for school exam and/or extension fee.
 
 
 
Resolution:  [redacted] is not entitled to a refund since he purchased it online from GROUPON where the exam cost is included in the purchase price. The problem is that he failed complete the course and take the exam within the required 90 days.
 
 
 
**
[redacted]
 
[redacted]
 
[redacted]
 
[redacted]
 
[redacted]

Review: I purchased the school package for full price ($495)when discount websites such as [redacted] and [redacted] are offering massive discounts ($149) for the same product. I have reached out several times (by email) to the [redacted], [redacted] in trying to resolve this issue, but I am not getting a response at all. I am not trying to deny or dispute the charges. All I am asking for is a fair adjustment in the pricing.

The [redacted] deal is $149 with a 40% discount on the books. I would like to pay for the course ($149) and the books($80 at 40% = $48) which would total to $197, and get a refund on the difference.

I do not need any other service offered by the school, except for the books and course.

Business

Response:

One of our stated she was not given information about Real Estate Education Center's [redacted] or [redacted] promotion. However, any time a student or prospective student inquires or mentions a promotion we have going on, it is typical for any one of our staff members to brief him or her about our promotions. If individuals do not specifically mention or inquire about our promotions we do not voluntarily give them information about our promotions. Students must specifically mention or inquire about our promotions. If there are any further questions or concerns please feel free to contact me.

Review: This complaint is similar to filed on 3/*/2014. My student ID is [redacted]. I completed the 75-hour classroom sessions and passed the New York State exam. My course started some time at the end of Dec 2013, I requested a school exam sometime in Feb, however, the school refused to let me take it. I then tried to arrange it again in Apr, they stated my student status has expired, I don't get to take the school exam unless I pay the entire programme again. This is a no less than a plain robbery! I tried to resolve this with [redacted] and [redacted], they insisted on charging the entire programme fee, says it's their policy. The programme detail about the exam is not clearly outlined in the receipt or anywhere on the website they have; nor they ever explained this. Now I couldn't sign up with a broker because I got held up by the school exam.Desired Settlement: Since the school exam worth $50 as they put it, I'd like to have the $50 exam fee back.

Business

Response:

Student began classes on 12/*/2013 and completed his last class on 4/*/2014.

On 5/* Student called a [redacted] to complain that the front desk person would not allow him to take the school exam. After researching student's record the [redacted] informed student his 3 months had expired on March * and if he wanted to take the school exam he will be required to pay $150 extension fee as stated on his Sales Confirmation.

Student stated he had passed the NY State Exam and felt he didn't need to pay the extension fee. [redacted] was offered a discount of

$100 and told he would be required to pay $50 to take the school exam.

The student's account shows last payment was on 12/* in the amount of

$30 for a Salesperson Textbook. Student's account does not show payment for school exam and/or extension fee.

Resolution: [redacted] is not entitled to a refund since he purchased it online from GROUPON where the exam cost is included in the purchase price. The problem is that he failed complete the course and take the exam within the required 90 days.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

This just sounded utterly absurb. I requested a refund, now instead they wanted to pay. I wouldn't call it a solution at all.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

[redacted] purchase this course from Groupon a third party for $149.00, which includes instruction and test. He is required to purchased the book from us which he paid $30. He violated the term of agreement where by, he must take the exam within 90 days of first attending the class and completing 90% of the required hours of classroom attendance. Although he met the 90% attendance policy, he failed to meet the test taking policy. If he thinks he is still entitled, he must go to Groupon.

Our list price for the course is $425, including the book. Groupon has discounted the course 35% at a substantial benefit to [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

Service was not rendered by Groupon, but REEDC. The exam was requested prior to the expiration, however, the school failed to arrange. In addition, the school website does NOT indicate school exam is mandatory for completion. It stated it a prep. This clearly constitutes false advertising.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,