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New York Spine Specialists

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New York Spine Specialists Reviews (1)

Review: I went here for services to address issues with my back. When I called to schedule my appointment, I asked if they were "IN NETWORK" with my insurance company, and was told that yes they accepted my insurance. The information, along with my SSN # was given to them. I went for my consultation and 2 other visits, the last being in April. I opted to go to another specialists as the surgery that was being recommended by [redacted] seemed extreme. In June I began to get bills, when I called the office I was informed that they were an "OUT OF NETWORK" provider and that I had to pay out of pocket for the services. Although they got payments from my insurance company, they wanted more money from me. When I informed them that I been told differently at the time that I scheduled my initial appointment, I was told that everyone has a "script" and although they never turn anyone away, they tell people upfront that they are not participants of any insurance carriers. I was outraged, and informed them that I would never have gone there since there were other specialists that I could have gone to that were "IN NETWORK" and I had called 5 specialist before calling this office and did not schedule any appointments due to those specialists being OUT Of Network. This facility appears to me, to be a WORKERS COMP/ACCIDENT mill, as their initial packet has many forms related to accidents/lawyers/settlements. They refuse to take responsibility for their misleading practices, and insisted that I had never asked about them being IN Network. I was even informed that in my chart it states "OUT OF NETWORK", which I can't understand since that would apply to everyone that comes into their office since they did not participate with any Insurance companies. I believe that once they see you are not coming back, or that there isn't a settlement, they begin coming after you with the "OUT of Network" spiel. Very Suspicious Practices and No One gives a Straight Answer!!! BEWARE you will pay!!!Desired Settlement: I want them to admit that they were misleading and that any payments from the insurance company given to them should be accepted as payment for services. I was very clear about my requirement to only work with IN NETWORK doctors, and I have evidence from my PCP that she had sent me to another specialist, whom I did not go to because he was NOT IN NETWORK.

Consumer

Response:

At this time, I have not been contacted by New York Spine Specialists regarding complaint ID [redacted].

Sincerely,

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Description: PHYSICIANS-SPECIALISTS

Address: 2001 Marcus Ave. Ste. 170 West, Lake Success, New York, United States, 11042

Phone:

1866968 0 0
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