Initial Business Response / [redacted] (1000, 8, 2015/07/01) */ On 4/25/the customer purchased a Dodge Neon for $The amount included $which was paid to the DVS for registration (tabs), taxes, and feesA few days after the sale, the customer came in concerned about a check engine light that had come onSicon Motors had an auto repair shop diagnose and fix the problem at no cost to the customerSicon Motors incurred a cost of $for the repairThe repair shop replaced the rear struts and wheel bearingsThe customer was happy with the car when they left the lotA few days later they came back to the lot to pick up their tabs and had no complaints At the time of the purchase the customer signed the "BUYERS GUIDE" which documented that they fully understood that they were buying the vehicle AS IS - NO WARRANTYQuentin, who is not the owner, but the Sales Manager, never said that he would buy the vehicle back Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/07/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Invalid details of transactionSicon never had a shop diagnose and repair any itemsAfter placing 1k down on car, they were going to repair struts on carWe had to come back days later to finish transactionWe called about a check engine light about minutes after we left their shop finalizing the dealThey said to have it diagnosed and let them knowWhen it was diagnosed we also found out that they installed used parts on the strutsThey have never responded to us about the fixing of check engine light - still onWe found out it is heater coreWe have not had it replaced for we have already had to repair the water pump and upper and lower motor mountsWe have in the months owning, put in roughly in repairs We never picked up tabs either - they were mailed to us Feel they are confusing this to another unhappy customerOn their facebook page there are many unhappy people and obvious with their F rating with the Revdex.com We have seeking legal representation for on the bill of sale it states they are replacing struts and we have notarized statement they are used and weakenedANd have two other mechanic statements on the carQuentin also represented himself as the owner and stated it to us Very shady company Final Consumer Response / [redacted] (4200, 16, 2015/07/10) */ Hello, I have a voice mail from the person in question named Quintin that states he was going to mail me the invoice of all the work that was done to the carIn his statement he says that we came to pick it up and did not mention any problems with the carThis is not true, I'm looking to get either my money back plus the cost of the parts that we had to replace since we bought the car or I would like to have the heater core and the shock that he said he was going to replace as per his signature that is one the purchase agreementI have tried to contact Quentin and gave him the chance to do right and he wants to have no part in thatThis goes to show the professionalism and the validity of this companyPlease reopen this case and look more into this company Thank you, Final Business Response / [redacted] (4000, 19, 2015/07/23) */ There is no signature on the purchase order to substantiate the claim that Sicon Motors would replace a heater core and shocksAt the time of the purchase the customer signed the "BUYERS GUIDE" which documented that they fully understood that they were buying the vehicle AS IS - NO WARRANTY Still, Sicon Motors incurred a cost of $for repairs after the vehicle was sold to the customerThis is a vehicle that was sold for $We feel that we have done all that we can
Initial Business Response / [redacted] (1000, 8, 2015/07/01) */ On 4/25/the customer purchased a Dodge Neon for $The amount included $which was paid to the DVS for registration (tabs), taxes, and feesA few days after the sale, the customer came in concerned about a check engine light that had come onSicon Motors had an auto repair shop diagnose and fix the problem at no cost to the customerSicon Motors incurred a cost of $for the repairThe repair shop replaced the rear struts and wheel bearingsThe customer was happy with the car when they left the lotA few days later they came back to the lot to pick up their tabs and had no complaints At the time of the purchase the customer signed the "BUYERS GUIDE" which documented that they fully understood that they were buying the vehicle AS IS - NO WARRANTYQuentin, who is not the owner, but the Sales Manager, never said that he would buy the vehicle back Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/07/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Invalid details of transactionSicon never had a shop diagnose and repair any itemsAfter placing 1k down on car, they were going to repair struts on carWe had to come back days later to finish transactionWe called about a check engine light about minutes after we left their shop finalizing the dealThey said to have it diagnosed and let them knowWhen it was diagnosed we also found out that they installed used parts on the strutsThey have never responded to us about the fixing of check engine light - still onWe found out it is heater coreWe have not had it replaced for we have already had to repair the water pump and upper and lower motor mountsWe have in the months owning, put in roughly in repairs We never picked up tabs either - they were mailed to us Feel they are confusing this to another unhappy customerOn their facebook page there are many unhappy people and obvious with their F rating with the Revdex.com We have seeking legal representation for on the bill of sale it states they are replacing struts and we have notarized statement they are used and weakenedANd have two other mechanic statements on the carQuentin also represented himself as the owner and stated it to us Very shady company Final Consumer Response / [redacted] (4200, 16, 2015/07/10) */ Hello, I have a voice mail from the person in question named Quintin that states he was going to mail me the invoice of all the work that was done to the carIn his statement he says that we came to pick it up and did not mention any problems with the carThis is not true, I'm looking to get either my money back plus the cost of the parts that we had to replace since we bought the car or I would like to have the heater core and the shock that he said he was going to replace as per his signature that is one the purchase agreementI have tried to contact Quentin and gave him the chance to do right and he wants to have no part in thatThis goes to show the professionalism and the validity of this companyPlease reopen this case and look more into this company Thank you, Final Business Response / [redacted] (4000, 19, 2015/07/23) */ There is no signature on the purchase order to substantiate the claim that Sicon Motors would replace a heater core and shocksAt the time of the purchase the customer signed the "BUYERS GUIDE" which documented that they fully understood that they were buying the vehicle AS IS - NO WARRANTY Still, Sicon Motors incurred a cost of $for repairs after the vehicle was sold to the customerThis is a vehicle that was sold for $We feel that we have done all that we can