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Newport Optical Shoppe

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Newport Optical Shoppe Reviews (2)

[redacted] ? ? The reasoning behind the year warranty is because the sewage ejection pumps like you have only come with a year maunufactures warranty that covers issues with the pump that is not to regular usage? As far as the valve above the pump being upside down im not sure how this could be the case as my master technician installed the new pump and from my understanding is he left the old check valve in placeAlso, the pump would not have worked for the year it was in place, because it would not have been able to pump through the check valve had it been improperly installed? We cannot control what flows into the pump basin as there are many ways the pump can become clogged and or have the float hung up causing the pump not to pump at appropriate sewege levels for discharge? We work very hard at Nelsons Plumbing to assure our work and provide our customers with the best service? Is there anyway you might be able to send me a picture of the original installation showing the check valve flowing the wrong direction? ? And/or any other issues you may have with the original installation of your sewer pumpAnd together we can determine if this was actually a faulty install or if it was just something that got caught in the pump or a float switch type issue? We will do anything we need to do including full refund if in fact it was a faulty installation on or part? Thank you...Ben N***Owner Nelsons Plumbing###-###-####Email: ***@nelsonsplumbing.com

*** The reasoning behind the year warranty is because the sewage ejection pumps like you have only come with a year maunufactures warranty that covers issues with the pump that is not to regular usage As far as the valve above the pump being upside down im not
sure how this could be the case as my master technician installed the new pump and from my understanding is he left the old check valve in placeAlso, the pump would not have worked for the year it was in place, because it would not have been able to pump through the check valve had it been improperly installed We cannot control what flows into the pump basin as there are many ways the pump can become clogged and or have the float hung up causing the pump not to pump at appropriate sewege levels for discharge We work very hard at Nelsons Plumbing to assure our work and provide our customers with the best service Is there anyway you might be able to send me a picture of the original installation showing the check valve flowing the wrong direction? And/or any other issues you may have with the original installation of your sewer pumpAnd together we can determine if this was actually a faulty install or if it was just something that got caught in the pump or a float switch type issue We will do anything we need to do including full refund if in fact it was a faulty installation on or part Thank you...Ben N***Owner Nelsons Plumbing###-###-####Email: ***@nelsonsplumbing.com

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Address: 150 NE 20th St, Newport, Oregon, United States, 97365

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