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Newtown Mechanics

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Newtown Mechanics Reviews (1)

Review: We brought our vehicle to [redacted] who told us that we needed a new fuel pump then the next day called and said it needed a whole new gas tank because the gas tank was corroded. He then calls me the day after saying it needed coil packs and that our vehicle had 25 codes that needed fixed. After he got $700 of my money he didn't respond to me for two days, we even rode by his shop and it wasn't open. He would not give me receipts for any work he did or any money I paid. My vehicle was still not drivable after I got it back from him so I went to another mechanic who told me that my gas tank is plastic so there was no way it could have been corroded and that the bolts that were in my gas tank were rusted so that shows he never even dropped my gas tank which means he also didn't replace my fuel pump.Desired Settlement: It would be nice to receive our money back but since he did not give receipts I understand that may not be possible. I just want to stop this man from doing this to anyone else and from contacting me again because I want nothing to do with his business!

Business

Response:

Complaint ID# [redacted]I’m not sure when you drove by the shop I’m open 6 days a week. The truck was not running when they contacted me it had to be towed to the shop. I was dealing with the boyfriend. The fuel tank and fuel pump were replaced. If the fuel pump was not replaced the truck would not have run. The boyfriend and his mother picked up the truck and ran it for about 30 minutes then when he closed the door at home the back window shattered. You told me that you had taken the truck to a different mechanic before they called me and they were told it would be over $800 to replace the fuel tank and fuel pump.I will give them a receipt when they pay in full, still owe me $500.00.[redacted]

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Description: AUTO REPAIR - MAINTENANCE

Address: 24 S Jefferson Street, Staunton, Virginia, United States, 24401

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