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Nexair LLC

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Nexair LLC Reviews (4)

The message from Insight states they were having technical issues replying to the complaint and they had e-mailed the Revdex.comI have not received that response.? ? Thank you, [redacted]

Having trouble respondingSystem won't take our responseEmailed Revdex.com to inquireThank you.Our pared down response follows:? 6/8/Client purchased Zebra printers from Insight.6/15/Client contacted Insight asserting printers were not compatible for their intended use; they needed a Bluetooth equipped model instead.Insight’s return policy requires that all returns must be complete & contain (1) original boxes & packaging material (2) original UPC codes on manufacturer’s/publisher’s boxes (3) all blank warranty cards, accessories, & documentation provided by the manufacturer/publisherInsight’s return policy can be found on its website.6/20/Insight processed the return for the printers & sent a 2nd set to Client.6/27/Client contacted Insight stating they ordered incorrect model of printers in previous return & needed to return them for a new setInsight processed the return & sent 3rd set on 6/28/16.7/5/Client requested a return for of the printers purchased from Insight for “bad sensor” causing printer to not work correctlyWhile printer was returned without original packaging, vendor Zebra provided an exception to the return as unit was deemed defective.7/11/Client requested additional return for the remaining printers from 3rd set claiming they were incompatible with software they were usingClient ordered different brand of printer through Insight that were compatible with Client’s intended useNevertheless, not only were items returned without original packaging, one printer was also missing accompanying installation software CDThus, since items were not deemed defective & returned without original packaging, Insight was not able to process the return for the remaining printers.8/23/Insight met with Client to discuss the return issue & explain its return policyClient acknowledged the return policy & reason for denial of the exception to the policyAll issues & discrepancies were resolved & the remaining printers were returned to Client on 8/31/16.I hope this resolves the misunderstandingIf you require further information, please call 480-409-6859.? ?

The message from Insight states they were having technical issues replying to the complaint and they had e-mailed the Revdex.comI have not received that response. Thank you,*** ***

Having trouble respondingSystem won't take our responseEmailed Revdex.com to inquireThank you.Our pared down response follows: 6/8/Client purchased Zebra printers from Insight.6/15/Client contacted Insight asserting printers were not compatible for their intended use; they needed a
Bluetooth equipped model instead.Insight’s return policy requires that all returns must be complete & contain (1) original boxes & packaging material (2) original UPC codes on manufacturer’s/publisher’s boxes (3) all blank warranty cards, accessories, & documentation provided by the manufacturer/publisherInsight’s return policy can be found on its website.6/20/Insight processed the return for the printers & sent a 2nd set to Client.6/27/Client contacted Insight stating they ordered incorrect model of printers in previous return & needed to return them for a new setInsight processed the return & sent 3rd set on 6/28/16.7/5/Client requested a return for of the printers purchased from Insight for “bad sensor” causing printer to not work correctlyWhile printer was returned without original packaging, vendor Zebra provided an exception to the return as unit was deemed defective.7/11/Client requested additional return for the remaining printers from 3rd set claiming they were incompatible with software they were usingClient ordered different brand of printer through Insight that were compatible with Client’s intended useNevertheless, not only were items returned without original packaging, one printer was also missing accompanying installation software CDThus, since items were not deemed defective & returned without original packaging, Insight was not able to process the return for the remaining printers.8/23/Insight met with Client to discuss the return issue & explain its return policyClient acknowledged the return policy & reason for denial of the exception to the policyAll issues & discrepancies were resolved & the remaining printers were returned to Client on 8/31/16.I hope this resolves the misunderstandingIf you require further information, please call 480-409-6859.

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Address: 110 Priester Dr, Pearl, Mississippi, United States, 39208-3333

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