NexGen Windows & Doors LLC

We are in possession of a report from the manufacturer ( [redacted] , ***.) detailing that a service call was made to this customer on 3/25/ It states that the service representative removed specific pieces and caulked in places where necessary including the sill muffler If further service is requested by the customer please ask them to contact [redacted] , ***service deptat ###-###-#### and ask for [redacted] ***, Service Manager.Nexgen

As of today, Mr. [redacted] has been contacted by our (Nexgen) office and the manufacturer of the product.  An appointment is being set with Mr. [redacted] for the manufacturer to once again visit and determine what action will be taken under the warranty to solve the customer's issues.Nexgen has...

been on top of this from the beginning by referring Mr. [redacted]'s issues to the manufacturer and attempting to resolve any problems that may be present.The manufacturer will determine the next course of action according to their 50 year warranty.

We are in possession of a report from the manufacturer ([redacted].) detailing that a service call was made to this customer on 3/25/15.  It states that the service representative removed specific pieces and caulked in places where necessary including the sill muffler.  If...

further service is requested by the customer please ask them to contact [redacted]. service dept. at ###-###-#### and ask for [redacted], Service Manager.Nexgen