Next Day Auto

Hello: While we strive to have orders shipped same day, there are times when that is impossibleAdditionally, we do not guarantee ground shippingWe understand customer's frustration because she expected her parts to arrive "next day", however shipping times are estimated and not a guaranteeHere is our shipping policy: http://www.nextdayauto.com/policies.php?shipping_policies Customer spoke to three different customer service representatives, and was informed in a professional manner that our customer service representatives are trained to handles these types of situations and does not require a manager's attentionFurthermore, we do not offer walk in service/pick up serviceWe are an ecommerce site only

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedI received my refund after reaching out to Revdex.com.Thank you for your support.Regards, [redacted] ***