Next Day Floors DFW

We have sent out our staff installers to inspect the damagesIt was our determination that Mrs***'s damages were due to excessive water exposureWe offered to repair her damaged flooring at a reduced rate, but she refusedShe requested a representative from the manufacturer come out to inspect the damages, and they also determined that the damages were due to excessive water exposureI have attached a letter from the manufacturer as concerns their inspectionIn summary, the manufactured product was not defective, nor was there any defect in the installation of the productWe have offered to repair her damaged flooring at a discounted rateSo far, Mrs [redacted] has been unwilling to accept this offer

We have sent out our staff installers to inspect the damagesIt was our determination that Mrs***'s damages were due to excessive water exposureWe offered to repair her damaged flooring at a reduced rate, but she refusedShe requested a representative from the manufacturer come out to
inspect the damages, and they also determined that the damages were due to excessive water exposureI have attached a letter from the manufacturer as concerns their inspectionIn summary, the manufactured product was not defective, nor was there any defect in the installation of the productWe have offered to repair her damaged flooring at a discounted rateSo far, Mrs*** has been unwilling to accept this offer

After speaking with Mrs***, I have scheduled our estimator to go to her home and get the dimensions of the rooms of carpet as part of her resolution requestI will also schedule with Mrs*** as soon as possible for the repairs to the moldings and hard surface areas

We have attempted to reach out to Mrs. [redacted].  We would like to have an installer evaluate her job to determine any repairs needed. If she can reach out to us here at the office, we would need to schedule a time to come out to her. We need her to schedule a time with [redacted] at our office...

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