We purchased an entirely new seamless gutter system with gutter guards from Next Day Gutters in Initially the system worked well and we didn't have any issue with clogged guttersOur issue came in One of our six gutter runs stopped functioning properly and started to overflow during heavy rainsUpon investigation the gutter guard system for that section wasn't installed correctly which had allowed debris to enter the gutterThis in turn caused the gutter to hold large volumes of water during heavy rainfallThis large water load then caused the hanger screws to break, separating the guitar from the houseWe requested a repair to our system under the year materials warranty that our purchase contract includedNext Day Gutters declined any obligation under the warranty ("wear and tear" defense asserted) and quoted a repair cost that was 11% of the total original gutter projectVery unhappy with this customer service response and lack of standing behind their productBuyer beware - warranty is worthless and later service calls are very expensive
We purchased an entirely new seamless gutter system with gutter guards from Next Day Gutters in 2012. Initially the system worked well and we didn't have any issue with clogged gutters. Our issue came in 2016. One of our six gutter runs stopped functioning properly and started to overflow during heavy rains. Upon investigation the gutter guard system for that section wasn't installed correctly which had allowed debris to enter the gutter. This in turn caused the gutter to hold large volumes of water during heavy rainfall. This large water load then caused the hanger screws to break, separating the guitar from the house. We requested a repair to our system under the 20 year materials warranty that our purchase contract included. Next Day Gutters declined any obligation under the warranty (normal "wear and tear" defense asserted) and quoted a repair cost that was 11% of the total original gutter project. Very unhappy with this customer service response and lack of standing behind their product. Buyer beware - warranty is worthless and later service calls are very expensive.
We purchased an entirely new seamless gutter system with gutter guards from Next Day Gutters in Initially the system worked well and we didn't have any issue with clogged guttersOur issue came in One of our six gutter runs stopped functioning properly and started to overflow during heavy rainsUpon investigation the gutter guard system for that section wasn't installed correctly which had allowed debris to enter the gutterThis in turn caused the gutter to hold large volumes of water during heavy rainfallThis large water load then caused the hanger screws to break, separating the guitar from the houseWe requested a repair to our system under the year materials warranty that our purchase contract includedNext Day Gutters declined any obligation under the warranty ("wear and tear" defense asserted) and quoted a repair cost that was 11% of the total original gutter projectVery unhappy with this customer service response and lack of standing behind their productBuyer beware - warranty is worthless and later service calls are very expensive
We purchased an entirely new seamless gutter system with gutter guards from Next Day Gutters in 2012. Initially the system worked well and we didn't have any issue with clogged gutters. Our issue came in 2016. One of our six gutter runs stopped functioning properly and started to overflow during heavy rains. Upon investigation the gutter guard system for that section wasn't installed correctly which had allowed debris to enter the gutter. This in turn caused the gutter to hold large volumes of water during heavy rainfall. This large water load then caused the hanger screws to break, separating the guitar from the house. We requested a repair to our system under the 20 year materials warranty that our purchase contract included. Next Day Gutters declined any obligation under the warranty (normal "wear and tear" defense asserted) and quoted a repair cost that was 11% of the total original gutter project. Very unhappy with this customer service response and lack of standing behind their product. Buyer beware - warranty is worthless and later service calls are very expensive.