Sent: Sunday, November 22, 10:PMSubject: From: Saul [redacted] Subject: [redacted] Case # [redacted] July: Airecon Saul *** I had a call from a Warranty company for Mr [redacted] air conditioning system, at [redacted] ***I went at there around 8:pm found some electric components shorted out and low in freon ( up stair system) I called The [redacted] and they just authorized to add freon, and replaced Dual capacitor ,because they don't have previous records on,( Brand new Customers), they just pay service call or Deductible, after two Weeks Mr, [redacted] called in at [redacted] again saying system stop cooling, so I went back at his House again did Run Electronic Leak test on it, in effect found freon leaks at Condensing coil and evaporator as well, condensing coil 70% clogged do to lock of maintenance.so I did called at the [redacted] to report the issues and they authorized condensing coil and evaporator coil replacement, [redacted] Provide those Machines.Mr [redacted] didn't purchase any Equipment I just provided labor to install the condensing and coil for the [redacted] I did advise to Mr*** that the flue pipe on the heater system was broken,beacuse it was improper install and he understood thatIt was impossible that had broken an elbow on the flue pipe that is about ft higher..and I told Mr [redacted] that I was going to call [redacted] that that elbow was brokenThe [redacted] told me that the [redacted] will not cover to fix that elbow beacuse it not a mechanical issue and beacuse it was improper installedI never promised Mr [redacted] that I was to fix or repair the broken elbow He just want take vantage from All I did was to advised him that he had a broken flue pipe on the heating systemHe was happy the job I did for his air conditioning system,he paid me for the none covered cost from his [redacted] he agreed that the job was complete, and signed the paper workShould you have any questions, please feel free to call me at 713-725-Thank You, Saul ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Sent: Friday, December 04, 1:PM Subject: Case ID [redacted] .Dear [redacted] : This message is in regard to your complaint submitted on 10/25/12:28:PM against Airecon Air Conditioning Your complaint was assigned ID [redacted] You recently filed a complaint on the above mentioned company The last we heard from you the issue was not resolved Please provide us with an update and advised which items (if any) remain unresolvedPlease complete and return it as soon as possibleAre the issues resolved? No If no, what issues remain outstanding? Airecon has not done anything to solve the problem Did you ever file your case through the court system? Not Yet Signature: [redacted] _Date: December 4, Please respond just as soon as possible to this inquiry Feel free to email the information to [redacted] ; make sure to reference your case number Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. Sent: Friday, December 04, 2015 1:20 PM Subject: Case ID [redacted].Dear [redacted] : This message is in regard to your complaint submitted on 10/25/2015 12:28:10 PM against Airecon Air Conditioning. Your complaint was assigned ID [redacted]. You recently filed a complaint on the above mentioned company. The last we heard from you the issue was not resolved. Please provide us with an update and advised which items (if any) remain unresolved. Please complete and return it as soon as possible. Are the issues resolved? No If no, what issues remain outstanding? Airecon has not done anything to solve the problem Did you ever file your case through the court system? Not Yet Signature: [redacted]_Date: December 4, 2015 Please respond just as soon as possible to this inquiry. Feel free to email the information to [redacted] ; make sure to reference your case number. Regards,
Sent: Sunday, November 22, 2015 10:33 PMSubject: 108777604 From: Saul [redacted] Subject:[redacted] Case # [redacted] July16.2015 : Airecon Saul [redacted] I had a call from a Warranty company for Mr. [redacted] air conditioning system, at [redacted]. I...
went at there around 8:pm found some electric components shorted out and low in freon ( up stair system) . I called The [redacted] and they just authorized to add freon, and replaced Dual capacitor ,because they don't have previous records on,( Brand new Customers), they just pay service call or Deductible, after two Weeks Mr, [redacted] called in at [redacted] again saying system stop cooling, so I went back at his House again did Run Electronic Leak test on it, in effect found freon leaks at Condensing coil and evaporator as well, condensing coil 70% clogged do to lock of maintenance.so I did called at the [redacted] to report the issues and they authorized condensing coil and evaporator coil replacement, [redacted] Provide those Machines.Mr. [redacted] didn't purchase any Equipment . I just provided labor to install the condensing and coil for the [redacted]. I did advise to Mr. [redacted] that the flue pipe on the heater system was broken,beacuse it was improper install and he understood that. It was impossible that had broken an elbow on the flue pipe that is about 15 ft higher..and I told Mr. [redacted] that I was going to call [redacted] that that elbow was broken. The [redacted] told me that the [redacted] will not cover to fix that elbow beacuse it not a mechanical issue and beacuse it was improper installed. I never promised Mr. [redacted] that I was to fix or repair the broken elbow. He just want take vantage from. All I did was to advised him that he had a broken flue pipe on the heating system. He was happy the job I did for his air conditioning system,he paid me for the none covered cost from his [redacted] he agreed that the job was complete, and signed the paper work. Should you have any questions, please feel free to call me at 713-725-6101 Thank You, Saul [redacted]
Sent: Sunday, November 22, 10:PMSubject: From: Saul [redacted] Subject: [redacted] Case # [redacted] July: Airecon Saul *** I had a call from a Warranty company for Mr [redacted] air conditioning system, at [redacted] ***I went at there around 8:pm found some electric components shorted out and low in freon ( up stair system) I called The [redacted] and they just authorized to add freon, and replaced Dual capacitor ,because they don't have previous records on,( Brand new Customers), they just pay service call or Deductible, after two Weeks Mr, [redacted] called in at [redacted] again saying system stop cooling, so I went back at his House again did Run Electronic Leak test on it, in effect found freon leaks at Condensing coil and evaporator as well, condensing coil 70% clogged do to lock of maintenance.so I did called at the [redacted] to report the issues and they authorized condensing coil and evaporator coil replacement, [redacted] Provide those Machines.Mr [redacted] didn't purchase any Equipment I just provided labor to install the condensing and coil for the [redacted] I did advise to Mr*** that the flue pipe on the heater system was broken,beacuse it was improper install and he understood thatIt was impossible that had broken an elbow on the flue pipe that is about ft higher..and I told Mr [redacted] that I was going to call [redacted] that that elbow was brokenThe [redacted] told me that the [redacted] will not cover to fix that elbow beacuse it not a mechanical issue and beacuse it was improper installedI never promised Mr [redacted] that I was to fix or repair the broken elbow He just want take vantage from All I did was to advised him that he had a broken flue pipe on the heating systemHe was happy the job I did for his air conditioning system,he paid me for the none covered cost from his [redacted] he agreed that the job was complete, and signed the paper workShould you have any questions, please feel free to call me at 713-725-Thank You, Saul ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Sent: Friday, December 04, 1:PM Subject: Case ID [redacted] .Dear [redacted] : This message is in regard to your complaint submitted on 10/25/12:28:PM against Airecon Air Conditioning Your complaint was assigned ID [redacted] You recently filed a complaint on the above mentioned company The last we heard from you the issue was not resolved Please provide us with an update and advised which items (if any) remain unresolvedPlease complete and return it as soon as possibleAre the issues resolved? No If no, what issues remain outstanding? Airecon has not done anything to solve the problem Did you ever file your case through the court system? Not Yet Signature: [redacted] _Date: December 4, Please respond just as soon as possible to this inquiry Feel free to email the information to [redacted] ; make sure to reference your case number Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. Sent: Friday, December 04, 2015 1:20 PM Subject: Case ID [redacted].Dear [redacted] : This message is in regard to your complaint submitted on 10/25/2015 12:28:10 PM against Airecon Air Conditioning. Your complaint was assigned ID [redacted]. You recently filed a complaint on the above mentioned company. The last we heard from you the issue was not resolved. Please provide us with an update and advised which items (if any) remain unresolved. Please complete and return it as soon as possible. Are the issues resolved? No If no, what issues remain outstanding? Airecon has not done anything to solve the problem Did you ever file your case through the court system? Not Yet Signature: [redacted]_Date: December 4, 2015 Please respond just as soon as possible to this inquiry. Feel free to email the information to [redacted] ; make sure to reference your case number. Regards,
Sent: Sunday, November 22, 2015 10:33 PMSubject: 108777604 From: Saul [redacted] Subject:[redacted] Case # [redacted] July16.2015 : Airecon Saul [redacted] I had a call from a Warranty company for Mr. [redacted] air conditioning system, at [redacted]. I...
went at there around 8:pm found some electric components shorted out and low in freon ( up stair system) . I called The [redacted] and they just authorized to add freon, and replaced Dual capacitor ,because they don't have previous records on,( Brand new Customers), they just pay service call or Deductible, after two Weeks Mr, [redacted] called in at [redacted] again saying system stop cooling, so I went back at his House again did Run Electronic Leak test on it, in effect found freon leaks at Condensing coil and evaporator as well, condensing coil 70% clogged do to lock of maintenance.so I did called at the [redacted] to report the issues and they authorized condensing coil and evaporator coil replacement, [redacted] Provide those Machines.Mr. [redacted] didn't purchase any Equipment . I just provided labor to install the condensing and coil for the [redacted]. I did advise to Mr. [redacted] that the flue pipe on the heater system was broken,beacuse it was improper install and he understood that. It was impossible that had broken an elbow on the flue pipe that is about 15 ft higher..and I told Mr. [redacted] that I was going to call [redacted] that that elbow was broken. The [redacted] told me that the [redacted] will not cover to fix that elbow beacuse it not a mechanical issue and beacuse it was improper installed. I never promised Mr. [redacted] that I was to fix or repair the broken elbow. He just want take vantage from. All I did was to advised him that he had a broken flue pipe on the heating system. He was happy the job I did for his air conditioning system,he paid me for the none covered cost from his [redacted] he agreed that the job was complete, and signed the paper work. Should you have any questions, please feel free to call me at 713-725-6101 Thank You, Saul [redacted]