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Hi ! Melissa This is Vikram [redacted] from Days Inn Statesville,NCI am trying to reach out to Mr [redacted] regarding his complaint for resolutionI did called when he escalated complaints to Days Inn corporateToday just few seconds earlier try to reach out never pick up phoneI am copying this email him tooIf I got call from him before Sunday feb 4th will be great otherwise we have to wait for resolutions until Feb as I am traveling abroadAgain feel free to call me 732- [redacted] Vikram

Hi ! Melissa Spoke with Mr .***we inspected whole room by third party could not find anythingStill As a courtesy and gold membership of *** we are refunding in full for three days of stayPlease close the case Vikram

Hi ! Melissa This is Vikram [redacted] from Days Inn Statesville,NC. I am trying to reach out to Mr .[redacted] regarding his complaint for resolution. I did called when he escalated complaints to Days Inn corporate. Today just few seconds earlier try to reach out never pick up phone. I am copying this email...

him too. If I got call from him before Sunday feb 4th will be great otherwise we have to wait for resolutions until Feb 24 as I am traveling abroad. Again feel free to call me 732-[redacted]    Vikram