Thank you for giving us the opportunity to relate our side of the situationarial, sans-serif;" /> A couple of days prior to my face-to-face meeting with Ms [redacted] , her daughter came into our restaurant to purchase some food She tried with a gift card at which time it was confirmed that there was a zero balance on the gift card The daughter told me that there is money available on the card Together, the daughter and myself, called the gift card provider at which time the daughter was notified of the zero balance.The next day, Ms [redacted] called me regarding the same problem I explained the situation to her She told me that she talked to the gift card people and was told that the funds were reversed back to her card I asked her to come into the restaurant so we can straighten the matter The next day, she came in with her card We called the gift card company together and was informed that the balance is zero I told her that I will honor her card as soon as the company reverses the funds as she had stated to indicate the actual balance Until then, I could not help She became belligerent and said that she would report us to Revdex.com.Have a great day, [redacted] ***Nhu Y Courses of Fish Restaurant
Thank you for giving us the opportunity to relate our side of the situationarial, sans-serif;" /> A couple of days prior to my face-to-face meeting with Ms [redacted] , her daughter came into our restaurant to purchase some food She tried with a gift card at which time it was confirmed that there was a zero balance on the gift card The daughter told me that there is money available on the card Together, the daughter and myself, called the gift card provider at which time the daughter was notified of the zero balance.The next day, Ms [redacted] called me regarding the same problem I explained the situation to her She told me that she talked to the gift card people and was told that the funds were reversed back to her card I asked her to come into the restaurant so we can straighten the matter The next day, she came in with her card We called the gift card company together and was informed that the balance is zero I told her that I will honor her card as soon as the company reverses the funds as she had stated to indicate the actual balance Until then, I could not help She became belligerent and said that she would report us to Revdex.com.Have a great day, [redacted] ***Nhu Y Courses of Fish Restaurant