Niagara's Lazy Lakes Camping Resort Inc.

I have emails showing theyou stated they would get AOR to reply. AOR nor lazy lakes ever took care of our reservations.   If a refund is not done we will file a small claims case.   Lazy lakes had the option to resolve this but instead continued to harass us. No where did they tell us there was not an option to stop use and fees of lazy lakes so if that is their excuse, it is laughable.
I have reviewed the response made by the business in reference to complaint ID 12219580, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  Regards,  [redacted]