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Nice Inn Reviews (2)

Review: On 8/1/2014, I rented a room for 1 month from Nice Inn. I spent one night in the room. The next day I had bug bites all over my body. Bed bugs bites. On 8/2/2014, I went to [redacted] Hospital because the bites were very severe. I got treated for the itching. I went back to my room to take pictures of the bed bugs and the condition of the room and to get some of my belongings out of the room. I took a pair of tweezers to pick up a bed bug and put it in a plastic Ziplok bag. I also have pictures of the bites on my body. On 8/3/2014, I went back to the room to see if I had left any of my belongings and realized my door key would not work in the lock. I went to the managers office to ask why my key would not work. I was told that I had checked out of the room. That was a lie. I never told the manager that I was checking out. I told the manager, because of the bed bugs in the bed that I wanted my money returned to me. I paid $650.00 for the room for the month. The manager went into the room to see the bed bugs and said that I brought them to the room and he would not return my money to me.there were alot of bed buds, including babies. Also, there were cockroaches in my room. The manager would not let me back into my room to see if I had any more of my belongings in the room.Desired Settlement: I paid $650.00 for the room for 1 month. I would like to have the entire amount returned to me since I was only able to spend 1 night there. Also, I would like to get as much as I can for my pain and suffering.

Business

Response:

We have received the complaint from the customer, Mr. [redacted]. Our property is on contract with a local pest control company in which the pest control company comes out every month to service our rooms and to fume them. Mr. [redacted] told our management that the room he was staying in had bed bugs in it. We immediately offered Mr. [redacted] another room and he refused. Once a person notifies us there are bed begs in the room we have them get their belongings and we offer to move them to another room and we wait until our pest control company comes out to inspect the room before we let anyone else in there for legal/safety reasons. As per our hotel policies, we have a sign on the window which states NO REFUNDS ON DAILY, WEEKLY and EXTENDED STAYS! ALL SALES/BOOKINGS ARE FINAL! MONEY WILL NOT BE REFUNDED" We told Mr. [redacted] that even before he rented the room. Our monthly rentals are $695 per month plus a $75 cleaning charge. Mr. [redacted] has only paid $650. He still owes us the difference. Mr. [redacted] completely was made of the non-refundable policy and our management offered him a new room. He also told us he is checking out and will not be returning anymore. He came back the next day and called the police on my property. The police told him the same story, upon checking out it is final. We let him get all his belongings. Mr. [redacted] is the who slammed my door and left, which also caused damage to the motel door.

Consumer

Response:

On August 3 2014, I went to the managers office to request my money back because of the bed bugs in the bed. The manager came to my room to look at the bugs. He saw bed bugs but said that I brought them. I have never been anywhere that had bed bugs, therefore I did not bring the bugs. He refused to give my money back but did offer me a different room. I refused the room because I did not want to take the chance of getting bitten by bugs again.I did not even close the door, the manager did. Therfore, how could I have slammed the door? The next day I returned to my room to make sure that I had gotten all of my belongings and my door access card would not work. The manager had locked me out of my room and would not allow me into the room. He said that I had checked out, I did not check out.He told me that pest control would be coming to inspect the next day. the next day I called the manager to ask if pest control found any bed bugs, He said no, they did not.Which was a lie. Yes, I did call the police because the manager would not allow me back in my room.The police talked to the manager and then the policeman came back and talked to me. He said that I need to take them to small claims court or get ahold of the Revdex.com and Environmental Health. I filed a complaint with Environmental Health and Revdex.com, I have not filed yet for small claims court. I do not owe the manager any money. When I got the room he said all I had to pay was $650.00 and I did not have to pay a deposit.I told the manager that I am on SSI so he said he would make a deal with me and said to keep it between him and I. I am sending pictures of the bed bugs, bed bug bites on my body and the overall condition of the room.

Business

Response:

"In response to Mr. [redacted] complaint, pest control has inspected the room and has found it beg bug free. In addition,Environmental Health also came out and inspected the room and they also found it bed bug free. Contact environmental health and they will back that we didnt find any bed bugs. Mr. [redacted] clearly told our management he is checking out and will never return to the property under any circumstances. In addition I already mentioned that our monthly rentals are $695 per month plus a $75 cleaning charge. Mr. [redacted] has only paid $650. He still owes us the difference. We do not make any tenants special deals do to the fact that we competitively priced in the city compared to other motels. This is becoming a I said, he said, they said, game which we are not interested in playing. Environmental Health has came out to inspect the property and the particular room and they found it bed beg free. We have sufficient documentation to back our stance. Mr. [redacted] also back on the property on August 15, 2014 and apologized to our management and he said he will drop the compliant with Revdex.com. He said he is going through alot of stress at the moment due to personal reasons and he took it out on the management. We see this as a resolved issue. "

Consumer

Response:

I am rejecting this response because: they are liers there was bed bugs they had it sprayed befor it was inspected my sister [redacted] was living there at the time and she saw the bugs in my room she's no longer living there anymore because she found bed bugs in here room and she went to the manager and they put her in another room and she had bed bugs in that room as we'll so she moved out of there they will end up shutting down the motel and they love to lie I'm sorry for what I'm about to say but they are lieing asshols they love to be liers to keep them from getting busted and so they don't have to giv people back there money thank you for your help I'm not going to deal with this anymore because I no longer live in the state of California anymore so I don't have to put up with the liers that I know in California nice inn motel is one of them I can't stand people that love to take peoples money I'm on ssi and I have mineral disabilitys and nice inn loves to lie so they don't have to giv disabled people there money back

Business

Response:

Company provided the inspection report from the [redacted]:Hello [redacted],I had conducted an inspection of Room #114 on August 21, 2014 due to a complaint of Bed bugs and general dilapidation. We issued a notice to comply within 30 days. Our department received a call from your motel that the room had been cleaned and painted. An inspection was conducted on September 11, 2014 to verify compliance. All issues were addressed and case has been closed. Thank you for your prompt response.Thanks again,[redacted] REHSEnvironmental Health Division[redacted]

[redacted]Phone ###-###-####Fax ###-###-####

Review: Dear Revdex.com

While living at the Nice Inn at 454 Colusa Ave #141, I was charged $500.00 from the 14th of November until Now. It took me two days to clean the floor, had to take an mop to bathroom ceiling to clean all the stains, the floor was tile, and I also cleaned all the baseboards, cockroaches, and for an odd reason, I believe I was being scrutinized for what I don't know. Then, I am disabled also I do believe we've corresponded in the past on other issues. But in reality, I was rented an filthy room did not get an receipt, and treat like s[redacted]. There was an hole in the wall, and the owner knocked the picture w/ frame off the wall, and told me "I'm gonna charge you $35.00 for that hole" when it was already "there", as I could see where plaster of paris was used in that very same spot!

Anyway, now I'm in Oroville until I go back to the Yuba Sutter area to see my doctor on Dec. 12th, 2014 @ 3:15 pm Ampla Health in Olivehurst [redacted]##-###-####. [redacted], my phone number is ###-###-####

Dear Revdex.com

My name is [redacted], disabled, and did not have any place to live after coming from my sister's in [redacted],

I wrote you an response to my indication, that I was a victim of housing discrimination.

The Nice Inn 465 Colusa Ave. I lived in Rm #141, and was charged $5600 from the 14th of November until December 1st 2014. In actuality the room was not fit to rent out in the first place. It took me 2 days to clean the tile floor and baseboards, one hr. to clean the ceiling w/ an mop. which I left an mop, brook, red bucket, and 1 bar of soap.

I am physically disabled, dul for sunguzg @ North Valley Orthopedic on Queen's St. In Yuba City, (Used to be on Del Norte).

I am asking, how can the Nice Inn charge me $500.00 for 2 weeks, expect me to live in an uninhabitable room and expect me to be happy, as an normal person expects, when he rent a room at an establishment?

Then he b[redacted] me out for changing the channel on the T.V. and threatened to charge me $35.00 for an hole which was already there, which I fixed the whole wall w/ J.B. Weld and there was already Plaster of Paris on the spot to begin with? This is what you call "Housing Discrimination!" The phone number to this establishment is 530--

I certainly would like some type of compensation in these forgoing statements.

Respectfully Submitted on this 3rd day of December, 2014, I'm Homeless Now!

[redacted] Jr.

###-###-####

I'm Disabled and have the ADADesired Settlement: Refund.

Business

Response:

Company states: We always show them the room before we rent. We don't force them to stay. This was not a complete shock to him. The deal was that we have a front side and a back side. We don't do monthly rentals in the back side only in the front. We don't discriminate against anyone.

Consumer

Response:

My name is [redacted] ###-###-####My witness; [redacted]###-###-#######-###-####Was witness to taking me two whole days to clean the floor of back of the hotel Rm [redacted] I believe.I also had to clean the entire bathroom ceiling with a mop. I was going to come back & get my mop & broom & bicycle, but they were gone when I returned and a ride driver asked about the bike. I am a disabled individual my social [redacted] social security then they tried to move me to rm 131 upstairs and I do not do stairs very well.I never received a receipt from them either, and have the A.D.A. handbook in my possession.Their response: "we always show them the room before we rent" is a lie.One Sat. I wanted to watch football & the t.v. was stuck on a game. The owner came in screamed at me "I own this place!"Knocked a picture off the north wall, saying that I put a screw on the wall. When I actually , it was already there and spackle was used to repair the wall. Also slapped my calendar off the wall that I adhered with a push pin. The forgoing statements are the whole truth and nothing but the truth, so help me god.You may reach my witness [redacted] by phone or by ###-###-#### Rio Inn & Suites Rm 116.[redacted] {###-###-####, ###-###-#### cell phonesRespectfully submitted on this 7th day of January 2015

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Description: Hotels

Address: 545 Colusa Avenue, Yuba City, California, United States, 95991

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