Purchased a pet care product from businessNext day tried to return for refundThey denied the request saying they can't be sure it wasn't used
I purchased ounce can of Siphotrol Plus II flea spray from the company for $via VISA on DecDecided it wasn't necessary and tried to return it the next dayThey said they can't refund or accept a return because I may have used the sprayI told them I did not and insisted they check the spray head and even suggested weighing it to compare with their stockManager Crystal flatly refused and became accusatory and rudeShe said there is a "policy" and when I requested to see it, she said it wasn't writtenI asked why I wasn't verbally told of the no return policy during the purchase and she said she wasn't there at the time of purchase and doesn't know what took placeShe then claimed because my wife has been a customer for over years, she knew of the "policy"My wife later said she never heard of such a thingI requested
Purchased a pet care product from businessNext day tried to return for refundThey denied the request saying they can't be sure it wasn't used
I purchased ounce can of Siphotrol Plus II flea spray from the company for $via VISA on DecDecided it wasn't necessary and tried to return it the next dayThey said they can't refund or accept a return because I may have used the sprayI told them I did not and insisted they check the spray head and even suggested weighing it to compare with their stockManager Crystal flatly refused and became accusatory and rudeShe said there is a "policy" and when I requested to see it, she said it wasn't writtenI asked why I wasn't verbally told of the no return policy during the purchase and she said she wasn't there at the time of purchase and doesn't know what took placeShe then claimed because my wife has been a customer for over years, she knew of the "policy"My wife later said she never heard of such a thingI requested