It's been almost a year since we had our sunroom installed by Petkus BrothersI was reluctant to post a review right away, because problems could come up after the installation, and their resolution of issues might change my review while the completion of the sunroom took much longer than expected, the final result was beautiful Recently, one of the fans and the lights were faulty I contacted Kevin, and it was fixed within a week Kevin initially suggested that we would love our sunroom so much that we would spend all our time there We were skeptical He was right Coffee and tea and the newspaper in the sunroom is our routine every morning We love it
In August of 2016, I had a consultant from the Petkus Brothers advise me that if I put a membrane roof on my enclosed patio that that would stop the leaks So, I had the membrane roof installedHowever, when it rained, the patio still leakedI contacted them and they sent someone out; however, Petkus Brothers was unable to detect the problem This happened over and over again all last year Finally, Petkus Brothers sent out a roofing contractor The roofing contractor said the source of the leak was coming from a valley area on the roof I sent this information to Petkus Brothers with photographs I paid close to $6,for a roof, so the patio would no longer leak I feel Petkus Brothers sold me a product that didn't solve the problem, and they have a responsibility in resolving this issue with me I called three times in the course of months They said that they turned the case over to their supervisor, and that person would contact meNobody contacted me The las
When I reviewed the final statement of charges and payments, there was a line item for "change order-room" with an associated charge of $This line item had never appeared on the previous invoices, and there had never been a change orderI have attempted for well over a month to receive a refund for this bogus billing, but Petkus Brothers has elected not to respond
It's been almost a year since we had our sunroom installed by Petkus BrothersI was reluctant to post a review right away, because problems could come up after the installation, and their resolution of issues might change my review while the completion of the sunroom took much longer than expected, the final result was beautiful Recently, one of the fans and the lights were faulty I contacted Kevin, and it was fixed within a week Kevin initially suggested that we would love our sunroom so much that we would spend all our time there We were skeptical He was right Coffee and tea and the newspaper in the sunroom is our routine every morning We love it
In August of 2016, I had a consultant from the Petkus Brothers advise me that if I put a membrane roof on my enclosed patio that that would stop the leaks So, I had the membrane roof installedHowever, when it rained, the patio still leakedI contacted them and they sent someone out; however, Petkus Brothers was unable to detect the problem This happened over and over again all last year Finally, Petkus Brothers sent out a roofing contractor The roofing contractor said the source of the leak was coming from a valley area on the roof I sent this information to Petkus Brothers with photographs I paid close to $6,for a roof, so the patio would no longer leak I feel Petkus Brothers sold me a product that didn't solve the problem, and they have a responsibility in resolving this issue with me I called three times in the course of months They said that they turned the case over to their supervisor, and that person would contact meNobody contacted me The las
When I reviewed the final statement of charges and payments, there was a line item for "change order-room" with an associated charge of $This line item had never appeared on the previous invoices, and there had never been a change orderI have attempted for well over a month to receive a refund for this bogus billing, but Petkus Brothers has elected not to respond