The issues he had came up over a month after he purchased the carWe explained to him that no diagnostic tool can predict things that may need repaired in the futureWe can only inspect a car for any issues that may exist at that moment in time, and the car checked outLike all of our clients he was offered a warranty that would have covered this issue, but he declined the coverageHe told us he was quoted $to fix the carWe said "that seems really highBring it to us, we will give you a free rental and lets see if we can fix it cheaper"We gave him a quote of $We also waived the inspection timeHe informed us that he had found someone to do it for $He picked up his car and we assumed he was going to whatever place quoted him $The assertion that we are deceptive in some way borders on libelousWe had almost $in diagnostic time to ascertain the issue that we waived for himWe bent over backward to helpUnfortunately we cannot be responsible for repairs that arise after a car is purchasedThat is why every client signs and form stating they understand the dealership assumes no responsibility for future repairs, and we also offer warrantiesWe feel like we went above and beyond for this client
Customer purchased a 100k mile vehicleThe Service inspection that was done to the vehicle passed all safety standardsI had the customer bring in the [redacted] and gave them a Lincoln loaner car at no charge and replaced the front Brakes and rotorsThere is a cost of ownership when you buy a used vehicle and its called maintenanceI didn't ask retail price for the [redacted] when we sold it so there is limit in what the dealership can doI am not in business to give away $brakes to customers who buy 100k mile used cars that are sold AS-IS
The issues he had came up over a month after he purchased the carWe explained to him that no diagnostic tool can predict things that may need repaired in the futureWe can only inspect a car for any issues that may exist at that moment in time, and the car checked outLike all of our clients he was offered a warranty that would have covered this issue, but he declined the coverageHe told us he was quoted $to fix the carWe said "that seems really highBring it to us, we will give you a free rental and lets see if we can fix it cheaper"We gave him a quote of $We also waived the inspection timeHe informed us that he had found someone to do it for $He picked up his car and we assumed he was going to whatever place quoted him $The assertion that we are deceptive in some way borders on libelousWe had almost $in diagnostic time to ascertain the issue that we waived for himWe bent over backward to helpUnfortunately we cannot be responsible for repairs that arise after a car is purchasedThat is why every client signs and form stating they understand the dealership assumes no responsibility for future repairs, and we also offer warrantiesWe feel like we went above and beyond for this client
Customer purchased a 100k mile vehicleThe Service inspection that was done to the vehicle passed all safety standardsI had the customer bring in the [redacted] and gave them a Lincoln loaner car at no charge and replaced the front Brakes and rotorsThere is a cost of ownership when you buy a used vehicle and its called maintenanceI didn't ask retail price for the [redacted] when we sold it so there is limit in what the dealership can doI am not in business to give away $brakes to customers who buy 100k mile used cars that are sold AS-IS