If this student was discouraged from taking the PTCB by an instructor, that instructor spoke out of line and should not have stated thatWhen Brooke addressed the students while Daniel was present, she did not say the students would not pass, but we are also unable to guarantee anyone will pass any exam as that would be irresponsibleMany students do take the ExCPT because we have an account with the [redacted] and that process is more streamlinedAs mentioned previously, students can take the PTCB if they prefer and can make arrangements for remedial work if they do not feel comfortable taking any certification exam
Students have been informed that they are able to take the PTCB Exam (the PTCE) or the ExCPT exam given through the ***Either test is covered by the exam fee, which has also been communicated to the studentsThe PTCE exam is only not recognized in some hospital settingsAs was explained to the students in a special session to clarify these matters, students can take the ExCPT and still obtain employment in numerous other pharmacy settings (retail, long-term care, etc.) and some hospital settings, depending on that particular hospitals rules and tier systemStudents can also take the PTCE examStudents have taken the PTCE in the past and passed after attending our courses, so the statement that students will definitely not pass is incorrectThat exam is admittedly more difficult and perhaps there was a miscommunication when relaying that factThis student has received exam registration instructions from Cassi C***, the local Career Advisor, on multiple occasions, including as recently as Tuesday the 29thShe has spoken to several peopleThere is some action required on the part of the student before this exam can be scheduled
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
These statements are completely falseThe school did download the programs onto their computers for us to use, yes, but they downloaded them weeks before graduationThey were supposed to be available for student access from the start of class. Yes, they did offer for me to take the class a second time free of charge, but that was a coward response from the school when I stated that I was angry about the class not being adequately prepared by the school, not us students. As for the school offering to let me take a laptop home from the school, that location didn't even have laptops They had all desk topsHow would they let me borrow something they didn't have? Yes, I took a flash drive to the school that they offered to pit the programs on for my personal use When I opened the contents of the flash drive it was all programmer lingoNo actual usable programThey downloaded it a second time.same thing.. Yes, the employee from *** medical did speak to the classYes she did say we would be good candidates, and yes every employer trains new employees, but I have also apied to *** about times and have gotten all rejectionsI HAVE NOT HAD ONE SINGLE INTERVIEW FOR A MEDICAL OFFICE POSITION! Yes, I did have to decline the internship that they offered me on January 25, I graduated at the end of October, The internship should have been offered and set up immediately following graduation Not days later! Yes I did decline it I had to perdue other avenues in order to become qualified for employment within the medical field. The school employee that responded is being completely untruthful because that location does not want to admit that they were inadequately prepared to offer that classThey needed to get everything including an adequate instructor in place, an instructor that didnt give you the answers to the tests before she administered the test, all necessary programs on computers, and all internships ready to accept students before any class began.
Regards,
*** ***
Students have been informed that they are able to take the PTCB Exam (the PTCE) or the ExCPT exam given through the ***Either test is covered by the exam fee, which has also been communicated to the studentsThe PTCE exam is only not recognized in some hospital settingsAs was explained to the
students in a special session to clarify these matters, students can take the ExCPT and still obtain employment in numerous other pharmacy settings (retail, long-term care, etc.) and some hospital settings, depending on that particular hospitals rules and tier systemStudents can also take the PTCE examStudents have taken the PTCE in the past and passed after attending our courses, so the statement that students will definitely not pass is incorrectThat exam is admittedly more difficult and perhaps there was a miscommunication when relaying that factThis student has received exam registration instructions from Cassi C***, the local Career Advisor, on multiple occasions, including as recently as Tuesday the 29thShe has spoken to several peopleThere is some action required on the part of the student before this exam can be scheduled
***, We are sorry to hear that your experience with Palmetto School has been less than perfectWe pride ourselves on giving our students the absolute best chances at success as possible and to know that you had problems with our program is something we don’t take lightlyI’ve reached
out to the Career Advisors in our Columbia campus to see if they could help give us a better understanding of the situationYou mentioned that you weren’t able to work on the computers to receive online hands on training with medical software, however the students of that class did have access to MedisoftIt was downloaded on each of the computers in the classroom and could have been downloaded at home on a personal computer as well for further practiceOur career advisor offered to allow you to take one of the school’s laptops home, equipped with Medisoft, to allow you the chance to review it in more detail and you declined that offerOn many occasions, the Career Advisors and the Instructor offered to come in before class and stay after class to help those students that felt that they needed the extra helpYou stated you were unable to attend those study sessionsDuring the class, you requested copies of sample forms that you pointed out in the workbook so our Career Advisor printed them out and passed them out to the entire classThe Career Advisor also used the online resources available and printed out documentation allowing each student to create a sample patient chartDuring the course, the Career Advisor brought in an employee from *** Medical Center PRN that spoke with the class and told you all that you would all be excellent candidates to work for their companyThe employee also stated that because each medical office is different and uses their own computer software, no matter what computer software you were trained on, if you were hired in a doctor’s office, you would spend at least another weeks learning the computer software that they used in their officeThroughout the course, you received extensive help with writing and perfecting your resumeThe Career Advisor and Instructor would use the classes Facebook Group Page to post job openings in different medical fields throughout the areaSince graduating, you have gotten several interviews at medical officesAfter voicing your concerns to the Career Advisor, we offered to allow you to come back and retake the class, free of charge, which you declinedWe tried to set you up again with an internship and received conformation on January 25, that you would not be taking the internship because you were attending another schoolAt this time, we feel that we have done everything we can to try and correct this situation and do not feel a refund is necessaryWe are now offering a new computer software program, Simchart that we would be willing to send to you free of chargeWe would offer to set up another internship for you but you just declined the one that we set up so don’t feel offering another one would be productiveAgain, we apologize that you’ve had this experience with our school and have tried our best to make it right but our attempts thus far have failedIf there is anything else we can do for you, please let us know *** ***Business Administration ManagerPalmetto School of Career Development
If this student was discouraged from taking the PTCB by an instructor, that instructor spoke out of line and should not have stated thatWhen Brooke addressed the students while Daniel was present, she did not say the students would not pass, but we are also unable to guarantee anyone will pass any exam as that would be irresponsibleMany students do take the ExCPT because we have an account with the *** and that process is more streamlinedAs mentioned previously, students can take the PTCB if they prefer and can make arrangements for remedial work if they do not feel comfortable taking any certification exam
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
Regards,
*** ***
Rebutal:There was never any further assistance offered, just discouragement from taking the PTCBThe word discouraged literally was usedI even verbally communicated I wouldn't feel confident taking the PTCB because one the teacher said we wasn't taught to its standards, two, the woman that came with Daniel, were saying you can't pass itFirst its we can't take the PTCB, then its, we can take it, but its discouragedAgain written in the agreement " students are encouraged take the PTCB in south carolina
If this student was discouraged from taking the PTCB by an instructor, that instructor spoke out of line and should not have stated thatWhen Brooke addressed the students while Daniel was present, she did not say the students would not pass, but we are also unable to guarantee anyone will pass any exam as that would be irresponsibleMany students do take the ExCPT because we have an account with the [redacted] and that process is more streamlinedAs mentioned previously, students can take the PTCB if they prefer and can make arrangements for remedial work if they do not feel comfortable taking any certification exam
Students have been informed that they are able to take the PTCB Exam (the PTCE) or the ExCPT exam given through the ***Either test is covered by the exam fee, which has also been communicated to the studentsThe PTCE exam is only not recognized in some hospital settingsAs was explained to the students in a special session to clarify these matters, students can take the ExCPT and still obtain employment in numerous other pharmacy settings (retail, long-term care, etc.) and some hospital settings, depending on that particular hospitals rules and tier systemStudents can also take the PTCE examStudents have taken the PTCE in the past and passed after attending our courses, so the statement that students will definitely not pass is incorrectThat exam is admittedly more difficult and perhaps there was a miscommunication when relaying that factThis student has received exam registration instructions from Cassi C***, the local Career Advisor, on multiple occasions, including as recently as Tuesday the 29thShe has spoken to several peopleThere is some action required on the part of the student before this exam can be scheduled
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
These statements are completely falseThe school did download the programs onto their computers for us to use, yes, but they downloaded them weeks before graduationThey were supposed to be available for student access from the start of class. Yes, they did offer for me to take the class a second time free of charge, but that was a coward response from the school when I stated that I was angry about the class not being adequately prepared by the school, not us students. As for the school offering to let me take a laptop home from the school, that location didn't even have laptops They had all desk topsHow would they let me borrow something they didn't have? Yes, I took a flash drive to the school that they offered to pit the programs on for my personal use When I opened the contents of the flash drive it was all programmer lingoNo actual usable programThey downloaded it a second time.same thing.. Yes, the employee from *** medical did speak to the classYes she did say we would be good candidates, and yes every employer trains new employees, but I have also apied to *** about times and have gotten all rejectionsI HAVE NOT HAD ONE SINGLE INTERVIEW FOR A MEDICAL OFFICE POSITION! Yes, I did have to decline the internship that they offered me on January 25, I graduated at the end of October, The internship should have been offered and set up immediately following graduation Not days later! Yes I did decline it I had to perdue other avenues in order to become qualified for employment within the medical field. The school employee that responded is being completely untruthful because that location does not want to admit that they were inadequately prepared to offer that classThey needed to get everything including an adequate instructor in place, an instructor that didnt give you the answers to the tests before she administered the test, all necessary programs on computers, and all internships ready to accept students before any class began.
Regards,
*** ***
Students have been informed that they are able to take the PTCB Exam (the PTCE) or the ExCPT exam given through the ***Either test is covered by the exam fee, which has also been communicated to the studentsThe PTCE exam is only not recognized in some hospital settingsAs was explained to the
students in a special session to clarify these matters, students can take the ExCPT and still obtain employment in numerous other pharmacy settings (retail, long-term care, etc.) and some hospital settings, depending on that particular hospitals rules and tier systemStudents can also take the PTCE examStudents have taken the PTCE in the past and passed after attending our courses, so the statement that students will definitely not pass is incorrectThat exam is admittedly more difficult and perhaps there was a miscommunication when relaying that factThis student has received exam registration instructions from Cassi C***, the local Career Advisor, on multiple occasions, including as recently as Tuesday the 29thShe has spoken to several peopleThere is some action required on the part of the student before this exam can be scheduled
***, We are sorry to hear that your experience with Palmetto School has been less than perfectWe pride ourselves on giving our students the absolute best chances at success as possible and to know that you had problems with our program is something we don’t take lightlyI’ve reached
out to the Career Advisors in our Columbia campus to see if they could help give us a better understanding of the situationYou mentioned that you weren’t able to work on the computers to receive online hands on training with medical software, however the students of that class did have access to MedisoftIt was downloaded on each of the computers in the classroom and could have been downloaded at home on a personal computer as well for further practiceOur career advisor offered to allow you to take one of the school’s laptops home, equipped with Medisoft, to allow you the chance to review it in more detail and you declined that offerOn many occasions, the Career Advisors and the Instructor offered to come in before class and stay after class to help those students that felt that they needed the extra helpYou stated you were unable to attend those study sessionsDuring the class, you requested copies of sample forms that you pointed out in the workbook so our Career Advisor printed them out and passed them out to the entire classThe Career Advisor also used the online resources available and printed out documentation allowing each student to create a sample patient chartDuring the course, the Career Advisor brought in an employee from *** Medical Center PRN that spoke with the class and told you all that you would all be excellent candidates to work for their companyThe employee also stated that because each medical office is different and uses their own computer software, no matter what computer software you were trained on, if you were hired in a doctor’s office, you would spend at least another weeks learning the computer software that they used in their officeThroughout the course, you received extensive help with writing and perfecting your resumeThe Career Advisor and Instructor would use the classes Facebook Group Page to post job openings in different medical fields throughout the areaSince graduating, you have gotten several interviews at medical officesAfter voicing your concerns to the Career Advisor, we offered to allow you to come back and retake the class, free of charge, which you declinedWe tried to set you up again with an internship and received conformation on January 25, that you would not be taking the internship because you were attending another schoolAt this time, we feel that we have done everything we can to try and correct this situation and do not feel a refund is necessaryWe are now offering a new computer software program, Simchart that we would be willing to send to you free of chargeWe would offer to set up another internship for you but you just declined the one that we set up so don’t feel offering another one would be productiveAgain, we apologize that you’ve had this experience with our school and have tried our best to make it right but our attempts thus far have failedIf there is anything else we can do for you, please let us know *** ***Business Administration ManagerPalmetto School of Career Development
If this student was discouraged from taking the PTCB by an instructor, that instructor spoke out of line and should not have stated thatWhen Brooke addressed the students while Daniel was present, she did not say the students would not pass, but we are also unable to guarantee anyone will pass any exam as that would be irresponsibleMany students do take the ExCPT because we have an account with the *** and that process is more streamlinedAs mentioned previously, students can take the PTCB if they prefer and can make arrangements for remedial work if they do not feel comfortable taking any certification exam
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
Regards,
*** ***
Rebutal:There was never any further assistance offered, just discouragement from taking the PTCBThe word discouraged literally was usedI even verbally communicated I wouldn't feel confident taking the PTCB because one the teacher said we wasn't taught to its standards, two, the woman that came with Daniel, were saying you can't pass itFirst its we can't take the PTCB, then its, we can take it, but its discouragedAgain written in the agreement " students are encouraged take the PTCB in south carolina