Nick's Auto Service

This message is in regard to my complaint submitted on 2/10/2015 4:42:53 PM against [redacted]'s Auto Service. My ID 10441295. Today on 03/02/2015 , I went to [redacted] Auto to get a receipt for the Horn job that Mr. [redacted] performed on my truck, and again very unprofessionally he...

refused to provide me with one. He started swearing again. Here, take a listen.Thank you very much and have a nice day.Sincerely, [redacted]

Review: Hello!

My name is [redacted] My address is [redacted] Milwaukee WI 53221, Phone # [redacted]

I have a complaint to file against [redacted] Auto [redacted] Phone: [redacted]

I have a Nissan Frontier 2000 4x4 pick up truck and on December 2014 I had some repairs done on it, and among those, I had the horn of the truck fixed by [redacted] Auto. On December 25, 2014 I went to pick up my truck and paid $35.00 cash (no receipt given). Upon inspecting my truck I noticed that the horn was working but also the airbag warning light was flashing.( Mr. [redacted] had taken the airbag out of the steering wheel in order to perform the repair.) When I asked him about it, he told me that it would go away after awhile. Well, it didn`t . Also, the cruise control that is attached to the steering wheel wasn`t performing right. it would set at desired speed but when I went to go faster or slower using the appropriate buttons, the cruise would turn off. A week later I went back to the shop and asked him to look at it again. He told me he didn`t touch anything that had to do with the airbag or the cruise control but nevertheless he took the airbag out of the steering wheel and looked at the airbag connections, disconnected them sprayed them and put them back up.The airbag flashing never went away. While he performed no scan at all he ended up telling me that the airbag censor must have gone bad and needed replacing.He told me he would reprogram the computer if change the censor. I went home and asked around , the Nissan dealer as well, and they told me that the mechanic must have tripped the computer when he disconnected the airbag. I had never had any problems with the airbag and never got into an accident or smashed my truck so there is no reason for the sensor to go bad all of a sudden.. Well, I went back to the mechanic today and asked him if he could try and reprogram the censor.He asked me if I changed the censor and I told him No, I did not. when I asked him how did he know that the censor was bad without even scanning it, he angrily replied screaming at me, like he does at his worker. and I quote ` How do I know?! I know because I am a F[redacted] mechanic and I am not some stupid Albanian ( I am Albanian, so is he). Then he went looking for some sensor at his shop but didn`t find any . He told me to go buy a new sensor and he`d replace it. I replied that he is the one that tripped it, broke it and he should fix that not me. He told me that he didn`t even have the right scanner to reprogram the computer and screamed at me saying and I quote, `I am tired of this bt and I had nothing to do with that . F[redacted] you motherf[redacted] and he told me to get the f[redacted] out of his shop. Well I went home and right now I am very disappointed at his service and his attitude towards me. Very unprofessional. I would never go back there and advise everybody not to go there either.

Thank you very much for your time.Desired Settlement: Repair the airbag and cruise control .

Consumer

Response:

This message is in regard to my complaint submitted on 2/10/2015 4:42:53 PM against [redacted]'s Auto Service. My ID 10441295. Today on 03/02/2015 , I went to [redacted] Auto to get a receipt for the Horn job that Mr. [redacted] performed on my truck, and again very unprofessionally he refused to provide me with one. He started swearing again. Here, take a listen.Thank you very much and have a nice day.Sincerely, [redacted]