I ordered a knotty adler door from Nicks. The door came on time, however, on the top of the trim there was a large burnt out knot. Right on the inner edge of the trim and the actual door, thus breaking the seam and looking very unaesthetic, not to mention that if I need to sand this door: I will probably cut my hand when it slips in the hole. I sent them lots of pictures that clearly showed this. Contacted Customer Service and I was promptly told that the hole on the trim is not viewed by the company as an issue. They are supposedly sending putty and stain so I can attempt on fixing the hole on the trim, but one thing for sure: they lost my business and now I have a door that could have been so beautiful, but now I have a door that has a hole in the trim..... If you can't personally pick the door in their warehouse: I would be very weary ordering from them
Buyer be ware, this online provider will mislead you with delivery time. I ordered a door on January 12th and was quoted delivery time 3 to 4 weeks. Chris L took my order. It took him several days to email a confirmation of the order, after which they sat on the order for three more weeks. Your order won't go into production until your CC is build I was told after calling to check on ETA. So it gives them a very unique ability to tell you that your delivery will be 3-4 weeks but in reality could be 2-3-4 months. Make them write a delivery time on the order confirmation and add a nonperformance clause If you are ordering from theses people because its made in America, you are making a big mistake, this is not a service you would expect from an American company. I have never seen any business operating this way. I can not say anything about product quality because my order was cancelled by Chris after he called my house telling me that I will never get my door since I reviewed this company gamesmanship on Google.
Surprisingly enough, any correspondence with this company is handled with g-mail or yahoo accounts. it makes me believe this company is nothing but a front.
I would like to share my experience with Nicks Building supply.
We were in the process of a major renovation and big addition.. I was pricing wood doors with some of the major retailers and decided to go online and see if I could find better prices.. I came across Nicks and found great prices for same product but after reading some of the reviews I was very apprehensive..
I decided to take a shot with the front door with sidelights as the price was 1/2 of what I had been quoted by other lumber suppliers including Home Depot and Lowes.. My door came in on time and looked great.. Since then I have also ordered my Outdoor Double French doors where I also got it for almost 1/2 the price I was quoted elsewhere and again it came on time and look great..
Now I am a true fan of Nicks now and will refer anyone who asks.
We love our gorgeous Sapele Mahogany garage doors! Nick's Building Supply took time to answer all of our questions from the beginning to the end of the project and he provided excellent customer service. We highly recommend him.
The phone number listed will not be answered! After over twenty attempts over a weeks time, I finally talked to a salesman named [redacted]. He informed me that they were real busy and doing 1and1/2 million dollars of bussines per month! Hard to believe when contact is non existent
This company I had never used before but am very happy with them. Tha quality of the doors was top-notch. I will order from this company again.
I ordered a knotty adler door from Nicks. The door came on time, however, on the top of the trim there was a large burnt out knot. Right on the inner edge of the trim and the actual door, thus breaking the seam and looking very unaesthetic, not to mention that if I need to sand this door: I will probably cut my hand when it slips in the hole. I sent them lots of pictures that clearly showed this. Contacted Customer Service and I was promptly told that the hole on the trim is not viewed by the company as an issue. They are supposedly sending putty and stain so I can attempt on fixing the hole on the trim, but one thing for sure: they lost my business and now I have a door that could have been so beautiful, but now I have a door that has a hole in the trim..... If you can't personally pick the door in their warehouse: I would be very weary ordering from them
Buyer be ware, this online provider will mislead you with delivery time. I ordered a door on January 12th and was quoted delivery time 3 to 4 weeks. Chris L took my order. It took him several days to email a confirmation of the order, after which they sat on the order for three more weeks. Your order won't go into production until your CC is build I was told after calling to check on ETA. So it gives them a very unique ability to tell you that your delivery will be 3-4 weeks but in reality could be 2-3-4 months. Make them write a delivery time on the order confirmation and add a nonperformance clause If you are ordering from theses people because its made in America, you are making a big mistake, this is not a service you would expect from an American company. I have never seen any business operating this way. I can not say anything about product quality because my order was cancelled by Chris after he called my house telling me that I will never get my door since I reviewed this company gamesmanship on Google.
Surprisingly enough, any correspondence with this company is handled with g-mail or yahoo accounts. it makes me believe this company is nothing but a front.
I would like to share my experience with Nicks Building supply.
We were in the process of a major renovation and big addition.. I was pricing wood doors with some of the major retailers and decided to go online and see if I could find better prices.. I came across Nicks and found great prices for same product but after reading some of the reviews I was very apprehensive..
I decided to take a shot with the front door with sidelights as the price was 1/2 of what I had been quoted by other lumber suppliers including Home Depot and Lowes.. My door came in on time and looked great.. Since then I have also ordered my Outdoor Double French doors where I also got it for almost 1/2 the price I was quoted elsewhere and again it came on time and look great..
Now I am a true fan of Nicks now and will refer anyone who asks.
We love our gorgeous Sapele Mahogany garage doors! Nick's Building Supply took time to answer all of our questions from the beginning to the end of the project and he provided excellent customer service. We highly recommend him.
The phone number listed will not be answered! After over twenty attempts over a weeks time, I finally talked to a salesman named [redacted]. He informed me that they were real busy and doing 1and1/2 million dollars of bussines per month! Hard to believe when contact is non existent