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Nick's Floor Covering, Inc

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Reviews Nick's Floor Covering, Inc

Nick's Floor Covering, Inc Reviews (4)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. Mercedes Benz Financial are not willing to remove the excess wear charges that miraculously appeared after we returned the vehicle.The person who inspected the vehicle was supposedly the person who took the photos, and despite what he supposedly photographed, he said, "No excessive wear" and "No additional charges".  So why would he say that if he had taken photos to the contrary?  I believe that Mercedes Benz Financial waited til after the vehicle was in their possession to then create additional charges, which we were not informed of at the actual pre-inspection. Considering we were unable to view these photos until after we were no longer in possession of the vehicle, we will not be paying the excess wear that apparently became evident after we returned the vehicle.  At the time of the pre-inspection, we were informed of what we would be expected to pay with no additional charges for excess wear, so at this time we will pay our $595 and that is it.  
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Hi, I was able to get a hold of Mercedes Financial, and they are able to credit the clients account for the $558.  This credit will take about 2 weeks to come thru Thank you, I was glad I could help Don Don P[redacted]

Sorry for the delay.  I have spoken to Mercedes Financial and have been unable to get any assistance towards your balance.  They said that the inspection has photos of the tire depth, (which I saw) and it confirms the tires are under the minimum specification.  I would recommend that...

you pay the bill, please do not adversely impact your credit to prove your point, and I will ask MB Financial for some good will adjustments on your behalf.  Have a great day,  Don P[redacted] General Manager

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