When I started physical therapy I was told that I had a $2,deductible before my health insurance would cover my treatmentI made three $payments toward my deductibleWhen I received my EOB's they showed that all my therapy was coveredI have made several phones calls to the billing department trying to get a refund of $The one time I talked to the person in billing they said the check was in the mailThat was weeks agoI left messages for the billing department since then but have never got a call backI finally called the receptionist at the *** twp office asking her for assistance she said she would look in to itShe did not call backI then called the *** office and spoke to *** who said she would send my request for a refund to the billing department and that the billing department would contact meNo return callCalled the next day and again talked to ***She put me on hold and spoke to the billing department when she came back on the ph
When I started physical therapy I was told that I had a $2,deductible before my health insurance would cover my treatmentI made three $payments toward my deductibleWhen I received my EOB's they showed that all my therapy was coveredI have made several phones calls to the billing department trying to get a refund of $The one time I talked to the person in billing they said the check was in the mailThat was weeks agoI left messages for the billing department since then but have never got a call backI finally called the receptionist at the *** twp office asking her for assistance she said she would look in to itShe did not call backI then called the *** office and spoke to *** who said she would send my request for a refund to the billing department and that the billing department would contact meNo return callCalled the next day and again talked to ***She put me on hold and spoke to the billing department when she came back on the ph