Niello Acura

Review: Charged for unauthorized work and repair. Overcharged and double billed for labor on unauthorized work and repair. Bait and switch of repair needed. Should of replaced a part not repair a 13 year old part.Desired Settlement: Refund of all labor and part charges for unauthorized work.

Business

Response:

client was contacted by niello acura service dept. manager and her concerns were discussed in detail. matter is resolved.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

I have received the promised reimbursement for the unauthorized parts charges.