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Nikia's Dancing Dolls & Baton Twirlers

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Reviews Nikia's Dancing Dolls & Baton Twirlers

Nikia's Dancing Dolls & Baton Twirlers Reviews (6)

I did drop the [redacted] off on 4/27/at DeFrank & Son Autobody When dropped off, the car had not been touched by anyone, including [redacted] Auto Body The reason the car was taken in so quick was because it was undriveable from the headlight being busted Also, there was no talk of [redacted] fixing the back bumper for free I'm not sure that any place would do body work for free I am really convinced now that nothing was ordered for my car The door is still on international back order, so to date, my car is still not fixed Also, the headlight was supposed to be part of the order, since that was the whole reason the vehicle was considered undriveable I had called and left a message earlier that day for [redacted] ? from DeFrank's to call me back before anything was done, because I wanted to know in detail what was being done to my car Ther first time the insurance adjuster called them to move the car to another shop, no one mentioned anything about parts being ordered I understood the storage fee, but I feel that no parts were ordered Plus, I never signed the legal papers to order parts and I know that has to be done and my permission was not given, because no on called me from DeFrank's to go over what was being done to my car If you would like to speak to [redacted] Auto about what is going on with the parts, they will gladly speak to youAlso they will confirm that they did not touch my car before going to DeFrank's, also that they are not fixing my bumper for free, [redacted] - [redacted] ***

CUSTOMER BROUGHT THE [redacted] TO DEFRANK AND SON AUTOBODY ON 4-27-AND GOT INTO RENTAL THAT SAME DAYTHE [redacted] ADJUSTER CAME ON 4-28-AND WROTE ESTIMATE ON THE [redacted] ONCE WE WENT OVER THE ESTIMATE WITH HIM HE ISSUED A CHECK IN THE AMOUNT OF $4,MADE PAYABLE TO *** [redacted] AND DEFRANK AND SON AUTOBODY AND TOLD US TO GO AHEAD AND ORDER PARTS BECAUSE THE CUSTOMER WAS ALREADY IN RENTALPARTS WERE ORDED ON 4-28-AND RECEIVED ON 4-30-THE CUSTOMER HAD [redacted] CALL US TO SAY SHE WAS COMING TO PICK CAR UP TO TAKE TO [redacted] AUTOBODY TO GET REPAIRS DONE.WE TOLD [redacted] SINCE WE ALREADY HAD PARTS THERE WAS GOING TO BE A RE-STOCKING FEE TO SEND THE PARTS BACK AND THERE WOULD BE A STORAGE CHARGE SO [redacted] AGREED TO PAY THE $STORAGE CHARGE AND CUSTOMER AGREED TO PAY A $RE-STOCKING FEE.ON FRIDAY 5-1-THE CUSTOMER AND HER FATHER CAME TO PICK UP THE CAR AND HER FATHER PAYED US THE $RE-STOCKING FEE.WHILE THEY WERE HERE PICKING THE CAR UP THE CUSTOMER STATED THAT SHE ALREADY HAD [redacted] PUT A HEADLIGHT IN THE VEHICLE FOR HER BEFORE SHE BROUGHT IT TO OUR SHOP AND THEN STATED THAT [redacted] WAS GOING TO FIX THE REAR BUMPER AT THE SAME TIME FOR FREE SINCE THE [redacted] ADJUSTER SAID IT WAS NOT ACCIDENT RELATED

I did drop the *** *** off on 4/27/at DeFrank & Son Autobody. When dropped off, the car had not been touched by anyone, including *** Auto Body. The reason the car was taken in so quick was because it was undriveable from the headlight being busted. Also, there was no talk of *** fixing the back bumper for free. I'm not sure that any place would do body work for free. I am really convinced now that nothing was ordered for my car. The door is still on international back order, so to date, my car is still not fixed. Also, the headlight was supposed to be part of the order, since that was the whole reason the vehicle was considered undriveable. I had called and left a message earlier that day for ***? from DeFrank's to call me back before anything was done, because I wanted to know in detail what was being done to my car. Ther first time the insurance adjuster called them to move the car to another shop, no one mentioned anything about parts being ordered. I understood the storage fee, but I feel that no parts were ordered. Plus, I never signed the legal papers to order parts and I know that has to be done and my permission was not given, because no on called me from DeFrank's to go over what was being done to my car. If you would like to speak to *** Auto about what is going on with the parts, they will gladly speak to youAlso they will confirm that they did not touch my car before going to DeFrank's, also that they are not fixing my bumper for free, *** - ***
*** *** ***

CUSTOMER BROUGHT THE *** *** *** TO DEFRANK AND SON AUTOBODY ON 4-27-AND GOT INTO RENTAL THAT SAME DAYTHE *** ADJUSTER CAME ON 4-28-AND WROTE ESTIMATE ON THE *** *** *** ONCE WE WENT OVER THE ESTIMATE WITH HIM HE ISSUED A CHECK IN THE AMOUNT OF $4,MADE PAYABLE TO ***
*** *** AND DEFRANK AND SON AUTOBODY AND TOLD US TO GO AHEAD AND ORDER PARTS BECAUSE THE CUSTOMER WAS ALREADY IN RENTALPARTS WERE ORDED ON 4-28-AND RECEIVED ON 4-30-THE CUSTOMER HAD *** CALL US TO SAY SHE WAS COMING TO PICK CAR UP TO TAKE TO *** AUTOBODY TO GET REPAIRS DONE.WE TOLD *** SINCE WE ALREADY HAD PARTS THERE WAS GOING TO BE A RE-STOCKING FEE TO SEND THE PARTS BACK AND THERE WOULD BE A STORAGE CHARGE SO *** AGREED TO PAY THE $STORAGE CHARGE AND CUSTOMER AGREED TO PAY A $RE-STOCKING FEE.ON FRIDAY 5-1-THE CUSTOMER AND HER FATHER CAME TO PICK UP THE CAR AND HER FATHER PAYED US THE $RE-STOCKING FEE.WHILE THEY WERE HERE PICKING THE CAR UP THE CUSTOMER STATED THAT SHE ALREADY HAD *** PUT A HEADLIGHT IN THE VEHICLE FOR HER BEFORE SHE BROUGHT IT TO OUR SHOP AND THEN STATED THAT *** WAS GOING TO FIX THE REAR BUMPER AT THE SAME TIME FOR FREE SINCE THE *** ADJUSTER SAID IT WAS NOT ACCIDENT RELATED

I would like proof of payment for the restocking fee from where the parts were purchased, and proof that I signed the legal papers that needed to be signed in order to order parts
*** *** ***

Please see the attached invoice where the parts were ordered and paid for from ***'s

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