Nikodem Dental

Initial Business Response / [redacted] (1000, 11, 2015/11/23) */ We spoke with Ms [redacted] on 9-3-Her insurance had changed without our knowledgeWe submitted a claim for a PPO but it had changed to an HMO, thus the claim was denied because she was now on Medicare We sent her a letter that she carried a balance April - September and we spoke on 9-3-about itShe owed $We agreed that if she paid half ($208) that we would write off the other half, which we have doneShe came in that same day and we completed her workWe believe this is resolved [redacted]

Initial Business Response /* (1000, 11, 2015/12/04) */
Mr*** was treated on 9/4/Patient stated his regular dentist was not availableMr*** was treated by placing a temporary filling until he could return to the other dentistWe provided an x-ray and exam in addition to the filling
The patient had an exisitng infection when he presented for treatment because of the decayThe filling did not cause an infectionThe patient called the next day and was prescribed an antibioticI am not aware of any "incorrect" prescription as he states in the complaintThe total charges for this visit was $There is a remaining balance from September of $Treatment was provided therefore I do not feel a refund is warranted

Initial Business Response /* (1000, 11, 2015/11/23) */
We spoke with Ms. [redacted] on 9-3-15. Her insurance had changed without our knowledge. We submitted a claim for a PPO but it had changed to an HMO, thus the claim was denied because she was now on Medicare.
We sent her a letter that she...

carried a balance April - September and we spoke on 9-3-15 about it. She owed $418. We agreed that if she paid half ($208) that we would write off the other half, which we have done. She came in that same day and we completed her work. We believe this is resolved. [redacted]