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NIR Plumbing

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NIR Plumbing Reviews (1)

Initial Business Response / [redacted] (1000, 8, 2016/07/05) */ These homeowners were nice, I like themThe problem here is a misunderstanding ,business practice dictates mark up on materials,home depot and ace hardware differ greatly in cost of same products some by huge margins .Second all plumbing companies differ in there hourly and flat rates an example we charge $ for gallon water heater changeouts( all inclusive with materials and expansion tank) the market roughly is $to for this ,no one is a crook here as all have different overhead ( business expense)as for comparing with unlicensed contractors this is illegal and a felony over a short amountIf you want to check industry standards on what plumbers charge ,you start with plumbing companies that know what the market is after years ( rescue rooter,roto rooter,mike diamond benjamin franklin etc) We spent hours trying to find issue in house billable time .We did not do good on this service call with time spent ..we lost sorry for wasting you time on this as I close ,homeowners issue was fixed and has buyers remorse [redacted] Have a great dayïï��ï�� Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/07/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) first of all, the contractor I talked to about the problem after NIR had charged me this exorbitant amount is a licensed contractor and his price for the same job was $The bigger problem is that replacing the pressure valve (what NIR did) had nothing to do with my water pressure problem so the $got me nowhereI hired another licensed contractor who fixed my pressure problem for $ Final Business Response / [redacted] (4000, 13, 2016/08/01) */ [redacted] ,in short the problem here is buyers remorse Customer disagrees with the cost of service and proof of that was sent via correspondence between I and customer using emailThe market on plumbing services first hour is roughly $an hour this is for most franchises which set industry standards on cost of serviceWe are a small company and our services are a whole lot lesser than this ..combined hours spent between my tech and my hours troubleshooting , the value of our work exceeds the amount actually billed At the end of the day their problem was solved thru our servicesThe homeowners were nice and I'm saddened and surprised by the course they have taken Fortunately this is a rare situation for us and we understand that homeowners have probably lost touch with current service prices This happens occasionally with homeowners who either have used unlicensed contractors ( handy man services), or have not contracted with plumbing contractors for several years thankyou...***

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Address: 4063 Brockton Ave, Riverside, California, United States, 92501-3440

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