October 3, 2017To Whom It May Concern:This letter is in response to complaint # [redacted] filed with you concerning a Nissan ***The vehicle was brought in to our facility by [redacted] Auto CenterThe representative there was ***There were ONLY concerns that were given by ***, a Recall on the vehicle and the ABS and Traction lights were coming onThere had been a previous repair made by another shop, the speed sensor had been replacedThere was NO complaint or concern relayed to us about an issue with the transmission.We ran a diagnostic test on the Nissan ***It was diagnosed with faults of which were current or "0" countsfaults were past, not currentThe ABS fault was a ***-Engine Signal This corresponds with the Engine fault ***-Camshaft Sensor/Circuit-The diagnostic test was performed for the [redacted] fault and the Bank intake valve timing was degreesThe Bank intake valve timing was at degreesThe engine timing was degrees different from bank to bank We installed a new camshaft position sensor and still had the same readingsThis indicates the timing in bank had jumped out of timing which was causing the [redacted] faultThe ABS system gets its engine speed from the Electronic Control Module which gets its signal from the Camshaft sensorAt that point it was recommended to replace the timing chains and associated partsWe obtained authorization from [redacted] Auto Center and replaced the timing chainsAfter this work was completed, the faults were erased from the computer and road-testedThe computer was tested again and no faults returnedAt that point [redacted] picked up the vehicle.Steven V
October 3, 2017To Whom It May Concern:This letter is in response to complaint # [redacted] filed with you concerning a Nissan ***The vehicle was brought in to our facility by [redacted] Auto CenterThe representative there was ***There were ONLY concerns that were given by ***, a Recall on the vehicle and the ABS and Traction lights were coming onThere had been a previous repair made by another shop, the speed sensor had been replacedThere was NO complaint or concern relayed to us about an issue with the transmission.We ran a diagnostic test on the Nissan ***It was diagnosed with faults of which were current or "0" countsfaults were past, not currentThe ABS fault was a ***-Engine Signal This corresponds with the Engine fault ***-Camshaft Sensor/Circuit-The diagnostic test was performed for the [redacted] fault and the Bank intake valve timing was degreesThe Bank intake valve timing was at degreesThe engine timing was degrees different from bank to bank We installed a new camshaft position sensor and still had the same readingsThis indicates the timing in bank had jumped out of timing which was causing the [redacted] faultThe ABS system gets its engine speed from the Electronic Control Module which gets its signal from the Camshaft sensorAt that point it was recommended to replace the timing chains and associated partsWe obtained authorization from [redacted] Auto Center and replaced the timing chainsAfter this work was completed, the faults were erased from the computer and road-testedThe computer was tested again and no faults returnedAt that point [redacted] picked up the vehicle.Steven V