Nissan of North Olmsted, LLC

I am in receipt of your letter regarding Mr [redacted] id number Mr [redacted] was offered a loaner/rental car from our dealership for the repair of his vehicle, however, Mr [redacted] did not have full coverage insurance at that time, therefore we were unable to provide him a loaner/rentalIt is obvious why we could not provide him with the loaner/rental vehicleThe cost incurred by him for the rental vehicle was due to the fact he did not have full coverage insurance, not the fault of the dealershipIn the essence of customer satisfaction, I would be willing to reimburse him for the actual rental vehicle of $per the enclosed letterIf you have any further questions please advise

I am in receipt of you letter regarding Mr*** id ***Mr*** inspected the vehicle prior to delivery and found it acceptable to take deliveryUsed vehicles do not always come with two keys upon delivery. The vehicle did have a key that worked the “remote power locks
including trunk/hatch”! When he brought up the second key prior to taking delivery, we informed that it only with one, and he voiced he wanted another one, we informed him that it could be purchased at additional cost by him. He was informed this before he took delivery accepting the vehicle as is. Therefore, there is no further action due by the dealership

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
***,Hi *** * ***.I never heard back from you in regards to my dispute with North Olmsted Nissan, if they are willing to settle for $of my inconvenience I would be accepting of thatI could either pick up the check from them or they can mail it at *** *** *** *** *** ** *** Ohio ***

I am very pleased to say that Mr*** of North Olmsted Nissan willingly resolved the issue that I brought to the attention of the Revdex.com It is refreshing to know that there are individuals who will stand true to their word and work hard toward a resolution in the event of a misunderstanding I am also willing to say that North Olmsted Nissan has been a great place to do business and that I would definitely purchase another vehicle from them Please feel free to publish my comments as you see fit, and thank you very much for your assistance in this matter.Sincerely,*** *** ***

I am in receipt of your letter regarding Mr. [redacted] id number 10753174. Mr. [redacted] was offered a loaner/rental car from our dealership for the repair of his vehicle, however, Mr. [redacted] did not have full coverage insurance at that time,  therefore we were unable to provide him a...

loaner/rental. It is obvious why we could not provide him with the loaner/rental vehicle. The cost incurred by him for the rental vehicle was due to the fact he did not have full coverage insurance, not the fault of the dealership. In the essence of customer satisfaction, I would be willing to reimburse him for the actual rental vehicle of $50.00 per the enclosed letter. If you have any further questions please advise.