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Nissan Only Wrecking, Inc.

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Nissan Only Wrecking, Inc. Reviews (1)

Review: At Speed Motorsports purchased ,using credit card, a used ECU. It was wrong part and returned for credit but no credit issued.

At Speed Motorsports (ASM Group, LLC) rep called and talked with [redacted] and ordered a used ECU unit for a turbo 300Z. The ECU was paid for with the company's VISA card. The package was received on March 25, 2013. Upon checking the ECU it was determined to be for a non-turbo auto. [redacted] was contacted on April 9, 2013, and he agreed that this notification was within the 30 warranty period and when returned, a full credit would be issued. The cost of the ECU was $225 plus $20 shipping for a total of $245. I called [redacted] again on May 10, 2013, and he acknowledged the events described above. He indicated he would follow up with someone in accounting and they would ensure that the refund was issued. On May 21, 2013, I sent an email to nowventuresinc.com seeking a resolution to the issue. I have not received any response and as of this date, June 20, 2013, At Speed Motorsports has not received a refund of the $245. Desired Settlement: Refund of the $245 as indicated on their web site and acknowledged by their employee.

Business

Response:

Business' Initial Response

Company states that they have contacted the consumer and that upon verifying receipt of product returned they have issued the consumer a full refund.

Business' Final Response

(The consumer indicated he/she ACCEPTED the response from the business.)

I appreciate the owner's call and response. Thanks for handling the situation in a professional manner.

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Description: Auto Wrecking

Address: 3559 Recycle Rd, Rncho Cordova, California, United States, 95742

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