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Nix Construction Company

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Nix Construction Company Reviews (4)

Initial Business Response / [redacted] (1000, 5, 2014/12/26) */ Contact Name and Title: [redacted] /Customer Serv Contact Phone: (XXX)XXX-XXXX Contact Email: [redacted] An email was sent to the Consumer and per her response, I will be sending her the Affection Ring in size

Initial Business Response /* (1000, 5, 2014/12/26) */
Contact Name and Title:[redacted]/Customer Serv
Contact Phone: (XXX)XXX-XXXX
Contact Email: [redacted]
An email was sent to the Consumer and per her response, I will be sending her the Affection Ring in size 9.

I tried to contact the customer on October 17th and twice on October 18th, three messages were left.  The Wicked Bracelet in Blue along with a prepaid envelope are shipping out today to the address that was provided on the complaint.  Please return the Wicked Bracelet in Black in the...

prepaid envelope provided.  The tracking number for the shipment is [redacted]   Thank You, Sue [redacted] Customer Service

Initial Business Response /* (1000, 11, 2015/04/10) */
I would like to help the consumer with her missing items. I need to know what items she is requesting. I have left three messages for[redacted] (Revdex.com Rep)and a message for the consumer. Thank You [redacted]...

(XXX)XXX-XXXX
Initial Consumer Rebuttal /* (3000, 13, 2015/04/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not receive any call, or message from this person. I am however getting help from another person in the company. Only because I constantly sent emails telling them I would not go away until they helped me.
Final Business Response /* (4000, 17, 2015/05/13) */
Dear[redacted]

I had left you a message on April 3rd, but have yet to hear back from you, I would like to help you with your missing items. The company is holding a Hooty Necklace for you, the other necklace, could it be Love Story it has Marcasite around the outer edge with the Mother Of Pearl in the center(Heart Shape)? The earring were possibly Whisper PE they have two strands dangling and came in gold or silver? Please let me know when you have a chance if these are the items you gave to the director. I look forward to hearing from you I can be reached at (XXX)XXX-XXXX or my email address is [redacted]@jbpl.com. I am also cc the Revdex.com (Case Number XXXXXXXX).

Thank You,

[redacted]
Park Lane Inc 1[redacted]
f:[redacted]
Final Consumer Response /* (2000, 19, 2015/05/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They are working with me to replace my items whch satisfies me and my expectations of a lifetime warranty. It turns out it the sales rep actually had my broken jewelry, and not Park Lane. Thank you for your help Revdex.com!

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