Dear Customer,Sorry for the inconvenience caused by us!Sorry, our colleague forget to refund you the express postage for you.We have arranged to refund you the rest $for you.Have a nice day!Best wishes, [redacted] Service Team
I am rejecting this response because: Dear Ma'am or Sir: I have tried everything they mentioned in their response on a landline etcand the product does not workIt is not difficult to figure the manual outBottom line the wireless alarm does not workFurthermore, it is not a quality product that I paid for and thought I was receivingThank you in advance
Dear Customer,Thanks for your email; it is our honor to help you.Sorry for the inconvenience!For the three defective items, would you please change new batteries to have a try?For the rest items, we feel so sorry that we make a mistake.They are not solar powered, for the issue, would you like to keep the items at their 70% price? Best wishes,Service Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me
Dear Valued Customer,Would you please test it at landline phone? Below is our suggestions:Check whether the power source is correct or not.Check the connecting cables or try new cables.Re-check the user manual.Below is the link of the manual of the item, you could download it and try it again.http://www.upzone.com/component/jdownloads/summary/7-manual/701-home-a-bus...⇄ it still doesn't worlk, please inform us.Looking forward to hearing from you.In order to be more efficient to solve your problem, you can also try our hours online service:http://www.tmart.com/support/live-chat.htmlOr:"[email protected]".B...⇄ wishes,Service Team
I am rejecting this response because: I have contacted them several times and have the transcripts to prove itThe external cd drive they sent is a fakeIt doesn't even allow CDs to be insertedI've already told them MANY times what type of computer I haveI wanted a refund which they have not allowed me to do
Dear Customer,We are so sorry for any inconvenience caused by us and all need your understanding.For this issue, we will email you a return label in businesss daysThe return label is a prepaid shipping labelPlease print it then paste it on the pacakge to return the items Best wishes,Tmart Service Team
Dear Customer,Sorry for the inconvenience caused by us!Sorry, our colleague forget to refund you the express postage for you.We have arranged to refund you the rest $for you.Have a nice day!Best wishes, [redacted] Service Team
I am rejecting this response because: Dear Ma'am or Sir: I have tried everything they mentioned in their response on a landline etcand the product does not workIt is not difficult to figure the manual outBottom line the wireless alarm does not workFurthermore, it is not a quality product that I paid for and thought I was receivingThank you in advance
Dear Customer,Thanks for your email; it is our honor to help you.Sorry for the inconvenience!For the three defective items, would you please change new batteries to have a try?For the rest items, we feel so sorry that we make a mistake.They are not solar powered, for the issue, would you like to keep the items at their 70% price? Best wishes,Service Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me
Dear Valued Customer,Would you please test it at landline phone? Below is our suggestions:Check whether the power source is correct or not.Check the connecting cables or try new cables.Re-check the user manual.Below is the link of the manual of the item, you could download it and try it again.http://www.upzone.com/component/jdownloads/summary/7-manual/701-home-a-bus...⇄ it still doesn't worlk, please inform us.Looking forward to hearing from you.In order to be more efficient to solve your problem, you can also try our hours online service:http://www.tmart.com/support/live-chat.htmlOr:"[email protected]".B...⇄ wishes,Service Team
I am rejecting this response because: I have contacted them several times and have the transcripts to prove itThe external cd drive they sent is a fakeIt doesn't even allow CDs to be insertedI've already told them MANY times what type of computer I haveI wanted a refund which they have not allowed me to do
Dear Customer,We are so sorry for any inconvenience caused by us and all need your understanding.For this issue, we will email you a return label in businesss daysThe return label is a prepaid shipping labelPlease print it then paste it on the pacakge to return the items Best wishes,Tmart Service Team