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No 1 Autobody Ltd.

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No 1 Autobody Ltd. Reviews (1)

RE: Certified used 2012 Honda Civic LX - bought X-X -XXXX

My Don Ayres Honda experience :

Nice and friendly and congenial sales staff and seemed to be knowledgeable about the used 2012 Civic (certified w/23 K miles) that interested me. The salesperson showed me a price quote which included sales tax, trade in, paperwork etc. for $16,122 – which I accepted as it was in the $16k price range I was hoping for. Finalizing the sale the next day, the finance person presented me with the various service plans available and wanted to know which one I wanted – which I indicated the basic least expensive one- it was NOT clearly explained to me nor did I understand that these plans were optional and I didn’t have to sign up for any of them (which I would not have). I blindly signed all of the paperwork that he had and didn’t find out until reading through it (at home) that the price, with other unknown (to me) stuff added, had morphed into $19758 – about $3636 more than I agreed and planned on spending. I was NEVER verbally told the final contract price of the car before signing the paperwork. Needless to say I’m not happy about my experience and feel financially violated and taken to the cleaners – partially my fault for not examining the paperwork before signing. I live on a tight fixed retirement income with a lot of health problems and this hinders me relative to other financial needs in my life. My biggest mistake was TRUSTING THEM – the sales and finance people – Caveat Emptor –Buyer Beware!

All in all a very financially bad and depressing experience for me and I regret now trusting and being involved with them - NEVER again !

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