No Nonsense Neutering, Incorporated

December 6, 2015I received this complaint in the mail on Friday, December 11, I called and spoke with [redacted] at length on Saturday, December 12, to determine the events that happened.Jessica M [redacted] was a scheduling employee at No Nonsense Neutering when this incident occurred and she as an individual contracted to do a Trap Neuter Return (TNR) project for [redacted] However, she used NNN phones and traps and presented herself as an agent of NNN during this timeNNN does not employ paid trappers because this is a volunteer effort for the Community as a part of our mission to help free roaming cats.The resolution that both [redacted] and NNN agreed to is that he will be reimbursed $which represents the entire amount of money paid by him to Jessica M***That check will be mailed out by the end of this Week.I personally apologized that our organization was so poorly presented to him.Regards,Martha K.President

December 6, 2015I received this complaint in the mail on Friday, December 11, I called and spoke with *** *** at length on Saturday, December 12, to determine the events that happened.Jessica M*** was a scheduling employee at No Nonsense Neutering when this incident occurred and
she as an individual contracted to do a Trap Neuter Return (TNR) project for *** ***However, she used NNN phones and traps and presented herself as an agent of NNN during this timeNNN does not employ paid trappers because this is a volunteer effort for the Community as a part of our mission to help free roaming cats.The resolution that both *** *** and NNN agreed to is that he will be reimbursed $which represents the entire amount of money paid by him to Jessica M***That check will be mailed out by the end of this Week.I personally apologized that our organization was so poorly presented to him.Regards,Martha K.President

From: *** ***Date: Mon, Jan 4, at 11:AMSubject: Complaint # ***To: ***@myRevdex.com.orgCc: *** *** Dear *** ***, I am writing in regard to my above referenced complaint filed against No Nonsense Neutering. When my complaint was received by NNN, I was contacted by *** ***, the head of the organization. MsK*** then met with employee Jessica M***, who had come to my home to trap, spay, neuter, and return my catsMsK*** discovered that MsM*** never even logged me in as a NNN client, and she simply took my kitten from me and kept the money which I had given her. MsK*** informed me that she terminated MsM*** from her job at NNN and my money was refunded. My kitten was not returned to me, however, I am satisfied that MsK*** made every effort to convince MsM*** to return my kitten, or to at least tell her what she did with the kitten. Therefore, I am satisfied with the resolution of my case, and I am asking if you would please record my case as being resolvedThank you for your assistance.Sincerely,*** ***

December 6, 2015I received this complaint in the mail on Friday, December 11, I called and spoke with *** *** at length on Saturday, December 12, to determine the events that happenedJessica M*** was a scheduling employee at No Nonsense Neutering when this
incident occurred and she as an individual contracted to do a Trap Neuter Return (TNR) project for *** ***However, she used NNN phones and traps and presented herself as an agent of NNN during this timeNNN does not employ paid trappers because this is a volunteer effort for the Community as a part of our mission to help free roaming cats.The resolution that both *** *** and NNN agreed to is that he will be reimbursed $which represents the entire amount of money paid by him to Jessica M***That check will be mailed out by the end of this WeekI personally apologized that our organization was so poorly presented to himRegards,
Martha KPresident

December 6, 2015I received this complaint in the mail on Friday, December 11, I called and spoke with *** *** at length on Saturday, December 12, to determine the events that happened.Jessica M*** was a scheduling employee at No Nonsense Neutering when this incident occurred and
she as an individual contracted to do a Trap Neuter Return (TNR) project for *** ***However, she used NNN phones and traps and presented herself as an agent of NNN during this timeNNN does not employ paid trappers because this is a volunteer effort for the Community as a part of our mission to help free roaming cats.The resolution that both *** *** and NNN agreed to is that he will be reimbursed $which represents the entire amount of money paid by him to Jessica M***That check will be mailed out by the end of this Week.I personally apologized that our organization was so poorly presented to him.Regards,Martha K.President

From: [redacted]<[redacted].net>Date: Mon, Jan 4, 2016 at 11:12 AMSubject: Complaint # [redacted]To: [redacted]@myRevdex.com.orgCc: [redacted] <[redacted].com>Dear [redacted], I am writing in regard to my above referenced complaint filed against No Nonsense Neutering. When my complaint was received by NNN, I was contacted by [redacted], the head of the organization.  Ms. K[redacted] then met with employee Jessica M[redacted], who had come to my home to trap, spay, neuter, and return my cats. Ms. K[redacted] discovered that Ms. M[redacted] never even logged me in as a NNN client, and she simply took my kitten from me and kept the money which I had given her.  Ms. K[redacted] informed me that she terminated Ms. M[redacted] from her job at NNN and my money was refunded.  My kitten was not returned to me, however, I am satisfied that Ms. K[redacted] made every effort to convince Ms. M[redacted] to return my kitten, or to at least tell her what she did with the kitten.  Therefore, I am satisfied with the resolution of my case, and I am asking if you would please record my case as being resolved. Thank you for your assistance.Sincerely,[redacted]

From: [redacted]<[redacted].net>Date: Mon, Jan 4, 2016 at 11:12 AMSubject: Complaint # [redacted]To: [redacted]@myRevdex.com.orgCc: [redacted] <[redacted].com>Dear [redacted], I am writing in regard to my above referenced complaint filed against No Nonsense Neutering. When my complaint was received by NNN, I was contacted by [redacted], the head of the organization.  Ms. K[redacted] then met with employee Jessica M[redacted], who had come to my home to trap, spay, neuter, and return my cats. Ms. K[redacted] discovered that Ms. M[redacted] never even logged me in as a NNN client, and she simply took my kitten from me and kept the money which I had given her.
  Ms. K[redacted] informed me that she terminated Ms. M[redacted] from her job at NNN and my money was refunded.
  My kitten was not returned to me, however, I am satisfied that Ms. K[redacted] made every effort to convince Ms. M[redacted] to return my kitten, or to at least tell her what she did with the kitten.
  Therefore, I am satisfied with the resolution of my case, and I am asking if you would please record my case as being resolved. Thank you for your assistance.Sincerely,[redacted]