No Problem Painting

I am rejecting this response because: [redacted] is lyingThey never test drove the vehicle and I know several customers that have bought vehicles that subsequently broke down after leaving the lotThey run a shady business and should be shut down

I am rejecting this response because:[redacted] is lying. They never test drove the vehicle and I know several customers that have bought vehicles that subsequently broke down after leaving the lot. They run a shady business and should be shut down

Ms. [redacted] purchased the vehicle on 03/15/16, we do not lease cars. It was purchased on a payment plan and she made the first two payments.She became delinquent on her June payment. She never expressed any problems with the car until I contacted her about her missed payment. She said she was...

having a problem with the car, but it only happened occasionally. I agreed to split the cost to help get it fix, even though it was past the 30 day warranty. She brought the car to me and we test drove it, but it did not do anything of what she complained about. I still agreed to send a mechanic to look at it. When the mechanic went and test drove it, again it did nothing of what she complained and he could not find a problem with it. This went on for several weeks and I reminded her that the payments were still due. I even went to her home and left a message with another person there, asking Ms. [redacted] to contact me regarding her delinquent payments. I never heard back from her and she would not return any of my multiple calls. I had no choice but to reposes the car in July. Even when I repo a car I always give the customer a chance to get caught up on there balance and retrieve the vehicle. Ms. [redacted] has not contacted me. She has my cell phone number and I am always reachable. I run a honest business and strive to resolve any issues that may come up. My business practice is to have happy, satisfied customers and I am always willing to work something out, when there is a problem.