No.1 Trailer Park

Initial Business Response / [redacted] (1000, 5, 2016/10/27) */ I am sorry to hear about Ms [redacted] unfortunate incident with her vehicleWe do not perform Missouri State vehicle inspections at our dealership, all vehicles are sent to an independent inspection stationIf there were any issues they should have addressed it with the inspector at that timeMs [redacted] elected on her own free will to purchase this vehicle no warrantyVehicles are made of hundreds of different parts, all of which may stop working at some timeUnfortunately, no mechanic can predict when a vehicle will need servicingIt is never our intent for a customer to be unhappy with their choiceRespectfully, [redacted] McCoy, Vice President Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/10/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) The Jeep currently is sitting at [redacted] , their number is [redacted] They are saying the cheapest fix is to buy a whole new motorYou can call them to get all the detailsWe will be using [redacted] to make the repairs which will cost $***The vehicle already had a problem when it was sitting on the lot for saleOne problem were the wipers not working, one of the stop lights did not work, had to get the new alternator (which I will gladly show the receipt for) and the exhaust had a hole so it could not pass inspection when we were told the car could and did pass inspectionI will continue pushing for some kind of resolution made by the McCoy Auto Scamming CompanyI do not give up, they know what they did Final Consumer Response / [redacted] (4200, 20, 2016/11/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) This is completely falseI asked about warranty, dealer said we could include it, he quickly changed the subject and threw paper work at me even though I said I was uncomfortable signing the papers without my fiancé reading through itHe said he could read it when my fiancé got there but when my fiancé arrived the dealer changed the subject again and turned our focus on something elseI do not appreciate a business that lies to the Revdex.com or the fact that they were so sneakyI never received the warranty I asked for Final Business Response / [redacted] (4000, 14, 2016/11/14) */ ***Document Attached [redacted] Ms [redacted] was offered a warranty at the time of purchase but declined, agreeing to take on the responsibility of any and all repairsIf the independent Missouri State certified inspector missed something on his inspection we would have gladly repaired the problem at the time of purchase had we knownAgain it is never our intentions for our customers to experience problems with the vehicles they purchaseThis is our 22nd year in business and have had thousands of satisfied customers over the year Respectfully, [redacted] Manager

Initial Business Response /* (1000, 9, 2016/04/25) */
To Whom It May Concern:
The Jeep Grand Cherokee Vin # 1J4GW68S7XCXXXXXX was sold on February
2nd to *** *** and *** ***The signed no warranty
Document is enclosed
A few weeks after the purchase Mr***
contacted the salesman with concerns
about the cost of the repairs for a new engineThey explained that their
mechanic had given them an estimate of $to $After research
We located parts for $and labor for $explaining to them that this
could save them on repairsThis was the last conversation that we had and do
not know if the repairs were completed or not
It is never our intent to sell a vehicle in need of repairs unfortunately things do
happen
Sipicerely,
*** S***
Vice President
McCoy Auto Group

Initial Business Response /* (1000, 9, 2016/05/02) */
Re: Case # XXXXXX
To Whom It May Concern:
*** *** purchased a vehicle on X-the vehicle was repossessed on
X-due to non-paymentWe tried thru mail and phone services to contact
Mr*** giving him the opportunity to settle
this accountWe turned this file
over to Creditor Financial Services on 8-20-2012, and on XX-XX-XXXX the credit
bureau was notified
Mr*** has been in contact with Creditor Financial Services offering them a
small payoff that was not acceptedIt is never our hope for this chain of events to
occurHad Mr*** paid for the vehicle that he signed a contract for this could
have been avoided
If more information is required please contact me
Initial Consumer Rebuttal /* (3000, 11, 2016/05/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
this business has still not provided any paperwork to me the consumer per FCRA I'm requesting paperwork of the amount of the loan that was used to purchase said vehicle, finance charges minus the amount of what they received from the result of the vehicle being repossessedfrom my conversation with this company, they apparently just sold the vehicle to someone else for the price they charged me and I still owe the amount as if they never repossessed the vehicle
I am requesting paperwork on the disposition of the repossessed verhicle which by federal law they must provide along with loan documents signed ny myself showing I actually owe this amount
Final Business Response /* (4000, 13, 2016/05/05) */
May 5,
To Whom It May Concern:
We have gave the phone number to *** *** to call to get the information he requestedTo Creditor Financial XXX-XXX-XXXXAt one time *** has had all the paperwork he is requesting he can go back in his personal files that he keeps himself or contact Creditor Financial
Sinerely,
*** Auto Group
Final Consumer Response /* (4200, 15, 2016/05/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
the original creditor *** Auto group is required by law to keep all reoords regarding transactions it reports to credit bureau's I am respectfully requesting those document from the original creditor due to a discrepancy on my credit file that begins with the original creditor therefore I am still requesting all truth in lending documents pertaining to the loan on a ford focus and the documents on the disposition of the vehicle after repossession as required by federal lawthis company refuses to provide me with any documents what so ever, including documents they are providing the credit bureau, therefore denying my ability to dispute a credit file issued by the original creditor

Initial Business Response /* (1000, 5, 2017/03/09) */
The truck Mr. [redacted] purchased is equipped with over sized wheels and tires. This is the reason his truck is harder to turn when it is at a stop. The power steering works fine while moving, but becomes stiffer while the truck is sitting still....

The only remedy for this problem is to change the tire size back to the original factory size.
Initial Consumer Rebuttal /* (3000, 7, 2017/03/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
If that was the case it would be stiff to turn the steering when cold. It only acts up when the truck is warmed up. I can start it in the morning put it in gear and it steers great even at a stop but as soon after driving it and it warms up it stiffens really bad when I shut it off and it cools down it steers fine again. If it was the tires it would do it all the time not when only when engine is hot. I talked to a person with the same truck and they had same size rims and said they never had the problem I was having
Final Business Response /* (4000, 11, 2017/03/27) */
We never experienced the stiffness here at our dealership. He had every opportunity to get the vehicle checked out before the purchase. We gave our opinion to him that is all we can do for him at this time. He did buy this vehicle as is no warranty.
[redacted] Auto Group

Initial Business Response /* (1000, 5, 2016/10/27) */
I am sorry to hear about Ms. [redacted] unfortunate incident with her vehicle. We do not perform Missouri State vehicle inspections at our dealership, all vehicles are sent to an independent inspection station. If there were any issues they should...

have addressed it with the inspector at that time. Ms. [redacted] elected on her own free will to purchase this vehicle AS-IS no warranty. Vehicles are made of hundreds of different parts, all of which may stop working at some time. Unfortunately, no mechanic can predict when a vehicle will need servicing. It is never our intent for a customer to be unhappy with their choice. Respectfully, [redacted] McCoy, Vice President.
Initial Consumer Rebuttal /* (3000, 7, 2016/10/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The Jeep currently is sitting at [redacted], their number is [redacted]. They are saying the cheapest fix is to buy a whole new motor. You can call them to get all the details. We will be using [redacted] to make the repairs which will cost $[redacted]. The vehicle already had a problem when it was sitting on the lot for sale. One problem were the wipers not working, one of the stop lights did not work, had to get the new alternator (which I will gladly show the receipt for) and the exhaust had a hole so it could not pass inspection when we were told the car could and did pass inspection. I will continue pushing for some kind of resolution made by the McCoy Auto Scamming Company. I do not give up, they know what they did.
Final Consumer Response /* (4200, 20, 2016/11/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is completely false. I asked about warranty, dealer said we could include it, he quickly changed the subject and threw paper work at me even though I said I was uncomfortable signing the papers without my fiancé reading through it. He said he could read it when my fiancé got there but when my fiancé arrived the dealer changed the subject again and turned our focus on something else. I do not appreciate a business that lies to the Revdex.com or the fact that they were so sneaky. I never received the warranty I asked for.
Final Business Response /* (4000, 14, 2016/11/14) */
[redacted]Document Attached[redacted]
Ms. [redacted] was offered a warranty at the time of purchase but declined, agreeing to take on the responsibility of any and all repairs. If the independent Missouri State certified inspector missed something on his inspection we would have gladly repaired the problem at the time of purchase had we known. Again it is never our intentions for our customers to experience problems with the vehicles they purchase. This is our 22nd year in business and have had thousands of satisfied customers over the year.
Respectfully,
[redacted]
Manager